Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,840
Last Active
Roles
Moderator

Comments

  • I could not check that and answer you because you wrote beyond my working time. Also, even with your login credentials (which I removed from the forum as others can see them) I still see under under-construction page: https://forum.muffingroup.com/b…
    in Eigentlich ist das kein Diskussion sondern eine Frage an Support. Comment by Phil January 2025
  • Hi, Does it happen on all pages or only one? Did you place any HTML tags on your website? If yes, ensure that you all are placed correctly and you do not have any typos. Did you try disabling your plugins? Best regards
    in Error 500: Please check your code Comment by Phil January 2025
  • Hi, Please check the cache part from this article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
    in Page is not updating live Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can I edit the code of a page content? Comment by Phil January 2025
  • Yes, I saw the link, but I am not talking about the link but about the screenshot showing what you refer to. Please attach a screenshot showing that. Thanks
    in Top section Comment by Phil January 2025
  • This is made with WooCommerce blocks about which you can read more in the following article: https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/cart-block/ But the Betheme template is based on the shortcode, not…
    in Show variant picture in the cart (mobile version) Comment by Phil January 2025
  • Hi, Please remove this widget and add it again. Best regards
    in The "widget_mfn_woo_attributes" block was affected by errors and may not function properly. Check th Comment by Phil January 2025
  • You can put the part that should go to the website head in Betheme -> Theme options -> SEO: https://forum.muffingroup.com/betheme/uploads/663/0J08B9YFXBL2.png Best regards
    in Cannot save html modules Comment by Phil January 2025
  • I meant the "Open link in a new tab" option: https://forum.muffingroup.com/betheme/uploads/062/4JOAFX05BZ0T.png Best regards
    in Links won't open in new browser window Comment by Phil January 2025
  • It displayed like this for me on Chrome: https://forum.muffingroup.com/betheme/uploads/356/V1OADDTPVK5Y.png Again, after disabling plugins we do not support, the display went back to normal: https://forum.muffingroup.com/betheme/uploads/371/JLX9V7W5…
    in Change Licence Key in wordpress admin panel Comment by Phil January 2025
  • Hi, You should contact your hosting provider to increase the limits on your server. Best regards
    in critical error after version 27.6.3 Comment by Phil January 2025
  • I did not remove or edit anything on your website, I only created screenshots but did not save changes from here: https://forum.muffingroup.com/betheme/discussion/comment/264896#Comment_264896 This a fresh screenshot I took a while ago: https://foru…
    in Image appearing larger Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Mega Menu Template Giving 404 Error Comment by Phil January 2025
  • Hi, Please edit the Footer template, and in the template settings, change the style to Default: https://forum.muffingroup.com/betheme/uploads/805/AO4QLV99KE2N.png Best regards
    in Turn off parallax Comment by Phil January 2025
  • Hi, I would not base it on the Query Loop but on Icon Boxes that will open popups created for each team member. https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ Best regards
    in How to create this Comment by Phil January 2025
  • Did you add the Portfolio element to the archive? If yes, open Style tab of the Portfolio element and adjust it how you need: https://forum.muffingroup.com/betheme/uploads/195/1361GGXYNCQ0.png https://forum.muffingroup.com/betheme/uploads/433/WRY5DB…
    in Format portfolio Comment by Phil January 2025
  • Hi, It is not a theme-related question. It is a WooCommerce feature, so you should contact their support instead. Best regards
    in It is possible to customised woocommerce order email notification Comment by Phil January 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Can't remove "Subscribe" button on menu bar Comment by Phil January 2025
  • I have disabled most of the plugins, and the display is correct: https://forum.muffingroup.com/betheme/uploads/494/JZ70MFDD7854.png https://forum.muffingroup.com/betheme/uploads/153/P1U1JF6YL8J2.png It means that one of your plugins is the root cau…
    in the product tab width is not proper Comment by Phil January 2025
  • Hi, All options related to the search are placed in Betheme -> Theme options -> Search: https://forum.muffingroup.com/betheme/uploads/046/EZL2QA44E3S9.png Best regards
    in Search page Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in can't save the changes from the Theme Options page Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Adding the "read more" button to each element in my portfolio page Comment by Phil January 2025
  • Hi, You have HTML errors on that page: https://forum.muffingroup.com/betheme/uploads/332/3NE2KEU6VMYI.png It means that you have some unclosed or misplaced HTML tags, and most likely it is the root cause why your texts are bold. Please ensure that y…
    in Editor section bolded Comment by Phil January 2025
  • Hi, You can set the Box shadow in the Advanced -> Border: https://forum.muffingroup.com/betheme/uploads/443/9ZB4R9X22E9T.png Best regards
    in Image shadow Comment by Phil January 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Content not 100% centered with Elementor and Header Creative always open Comment by Phil January 2025
  • Hi, Are you checking that with an iPhone? If yes, your video must also have a playsinline parameter to autplay in iOS devices. https://forum.muffingroup.com/betheme/uploads/507/37VPUFYUMT41.png Best regards
    in Video not loading on mobile Comment by Phil January 2025
  • Hi, To achieve that you must create a Portfolio archive template: https://forum.muffingroup.com/betheme/uploads/100/UL6RYC13PJ60.png Best regards
    in Format portfolio Comment by Phil January 2025
  • I am happy to see that. Is there anything else I can help you with? Best regards
    in Problems when editing an imported slider Comment by Phil January 2025
  • 1) Sorry, but you did not attach a screenshot showing what you refer to. Please attach it. 2) If you see changes only while logged in, you have some cache active. If you have any caching plugin active, disable it. If you do not have any plugins, it …
    in Top section Comment by Phil January 2025
  • When you remove it as described in the article, it will also disappear from tablets and mobile phones. Best regards
    in Can't remove "Subscribe" button on menu bar Comment by Phil January 2025
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.