Phil
Phil
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- Phil
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Comments
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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The CSS does not work this way and cannot change H4 to H5. To do so, you must create a custom portfolio project template, which I also recommend for all the customizations you want to make to prevent writing custom CSS codes. Best regards
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Hi, We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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Hi, If you want to hide access to the post types in the WP dashboard, go to Betheme -> Theme options -> Global -> Advanced, and uncheck the ones you do not need: https://forum.muffingroup.com/betheme/uploads/080/E8ER3RN3PJER.png Best regards
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Hi, No, there is no shortcode for that. You must use the icon element with the appropriate link within it. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Surely you can try it out, but I cannot guarantee it will help. Anyway it is good idea to try it before moving forward. Best regards
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I did not say that you cannot use it. Just activate it back as you finish working on your website. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/264337#Comment_264337 It should look as you wrote here, but also add font-family, and font-weight as I showed on the screenshot above. Best regards
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No, I went straight to templates and did nothing except modify the template. Best regards
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Hi, Your website is password-protected. https://forum.muffingroup.com/betheme/uploads/466/LUK94Q3GLB32.png If you do not want to share your credentials publicly here, please send this information privately thru the contact form, which is on the righ…
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Hi, Did you verify it as described here?: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ Are you sure that you put the newest license you purchased there? Best regards
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Sorry, but the link you sent is not working: https://forum.muffingroup.com/betheme/uploads/655/SO8SDFO54I3P.png Are you sure that it is correct? Best regards
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The theme you currently have installed is from some pirated one, and the following code indicates that: https://forum.muffingroup.com/betheme/uploads/150/924ZJ7BBSDWD.png This part should not be there. Download a fresh Betheme package from ThemeFore…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I have passed it to the dev team, and they said that it will be added in the upcoming update. Before the update, you can use the following code: add_filter( 'rank_math/researches/toc_plugins', function( $toc_plugins ) { $toc_plugins['seo-by-ra…
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Hi, I have passed it to the dev team, and we will add a feature to the BeCustom plugin that will make this field empty if this plugin is active. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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I have opened the post templates on your website, and they seem to work properly: https://forum.muffingroup.com/betheme/uploads/658/ILLLDV1D38GC.png I was able to add some elements, and save it without any issues. https://forum.muffingroup.com/bethe…
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The changes are visible after purging the cache: https://forum.muffingroup.com/betheme/uploads/218/6UOEKEOTONH4.png https://forum.muffingroup.com/betheme/uploads/767/YHS120ZYD4YN.png So, all your problems seem to come from an unpurged cache. Please …
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But did you try disabling them? What was the results? Was it also not working without the plugins? Best regards
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Hi, The theme does not have control over that. You should contact WooCommerce support regarding this. Best regards
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If you inspect the Font Awesome icon you may notice that it has a couple of attributes more: https://forum.muffingroup.com/betheme/uploads/934/30C0TBA82XD9.png What I marked on the screenshot is necessary for Font Awesome to work, so you must add it…
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1) Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set the height value to zero: https://forum.muffingroup.com/betheme/uploads/710/RNAJKMBTEDHQ.png 2) The green color is set with a custom CSS code. You should …
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please also tell if we can import on…
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It is a bottom decoration assigned to the first section: https://forum.muffingroup.com/betheme/uploads/199/NE9ZG5UB3WOV.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Do as described there, and check if the problem persists. Best regards
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Hi, Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks