Phil
Phil
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Did you edit the sticky version of your header? https://forum.muffingroup.com/betheme/uploads/227/4GX6KR9XIIWB.png Changes you make in a Default header are not present in the sticky version, and the sticky header should be edited separately. https:/…
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all of the …
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Thanks, the FTP works properly. We are checking what might be the reason. Best regards
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You did not create and assigned blog page in WP settings: https://forum.muffingroup.com/betheme/uploads/896/JXUDQ48NP1SP.png I have done that, and the filters work properly. BTW, note that AJAX filtering does not work on regular pages, and it is ava…
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1) You had an AJAX option enabled in the WooCommerce -> Settings -> Products. I have disabled it, and proceed to cart now appears: https://forum.muffingroup.com/betheme/uploads/571/M7D6Q4VDJN20.png https://forum.muffingroup.com/betheme/uploads…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
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Hi, These stripes are set as the background to sections in the deprecated area. See the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Can you explain in more detail what is wrong, please? It displays like this for me: https://forum.muffingroup.com/betheme/uploads/272/PYPJ0FGO7OFX.png Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
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Hi, I am happy to see that you found that. If you have any other questions or problems, feel free to ask. Best regards
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Hi, You can disable it in Bethem -> Theme options -> Global -> Image frame: https://forum.muffingroup.com/betheme/uploads/316/NFKDKOLSCB30.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this fo…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I received your private message, but it still does not work. However, I am not allowed to provide an IP address. Can you whitelist a country? We are located in Poland. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
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Hi, Please go to Betheme -> System status, and check if your server meet theme requirements. Best regards
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You can find a similar design in the following demo: https://themes.muffingroup.com/be/business5/ Best regards
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Unfortunately, there is no option to change the opening animation, and there is no option to change it from top to bottom. Anyway, we will consider adding such an option in future updates. Best regards
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Hi, No, there is no option to make a background clickable. However, use some element like Hover color (with no content, and transparent background) to cover the entire space, and be clickable. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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That is a standard troubleshooting step. During this process, you can enable under construction in Betheme -> Theme options -> Pages -> Under construction, and do it when the movement on your website is at its lowest. https://forum.muffingr…
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In a single product template, there is no option to have product description in accordions, and only tabs are available there. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum discussion. Send…
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Sorry, but the FTP credentials you sent do not work. Did you ensure that they are correct? Should I take any particular steps to access it? Do you have any regional restrictions? Best regards
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I received your private message, but you did not attach FTP access as I asked. Please send another message with complete information. Thanks
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Hi, As I can see, you use Elementor. Unlike in BeBuilder, there is no setting for that, and you would have to use a custom CSS code to add a background. Best regards
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Hi, You must use the header builder along with the sidebar menu builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-hea…
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The person who manages the mailbox forwarded the private message you sent to me. I found out that you made changes in the main Betheme folder, and you should never do that. Changes made in any theme are erased during an update, and that is why you s…
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Hi, Go to Betheme -> Theme options -> Search -> Form, and change Search to Shop products only: https://forum.muffingroup.com/betheme/uploads/574/VK854A87HL7K.png Then the style will be the same as your shop archive. Best regards