Phil
Phil
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- Phil
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Please open the Page Options and activate One Page: https://forum.muffingroup.com/betheme/uploads/499/RGQEB4P4SY69.png Best regards
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Edit the wrap with this image, and reduce the bottom padding: https://forum.muffingroup.com/betheme/uploads/479/ZP6G3EOKXB31.png To keep the same height, you can add top padding equal to what you removed from the bottom. Best regards
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Sorry, but you did not attach a link to your website anywhere, so I could not log in and check that. Can you send it here, please? Best regards
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Hi, Please do not create duplicate topics. https://forum.muffingroup.com/betheme/discussion/76891/need-help-with-single-product-template-issues#latest Thanks
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Hi, 1) Go to Settings -> Permalinks, and check if your permalinks are not set to Plain. If it is selected, change to any other: https://forum.muffingroup.com/betheme/uploads/949/GF6NW8W1OMGJ.png If this will not help, see this article: https://fo…
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https://forum.muffingroup.com/betheme/discussion/comment/263474#Comment_263474 No, there is no option to change that. https://forum.muffingroup.com/betheme/discussion/comment/263475#Comment_263475 Did you use some products importer? It might be caus…
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Can you please attach a link to your website? It is a little hard for me to understand what you have done and what you need exactly. Thanks
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Go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and uncheck Align Right option: https://forum.muffingroup.com/betheme/uploads/738/IT7D8O7NMC8S.png Best regards
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Hi, Do you mean the scroll bar is flickering? Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be th…
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Hello, Please turn off all plugins, refresh your cache, and check if the problem persists. If this will not help, keep the minifying plugin disabled because I must check your website with it inactive. Thanks
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Hi, 1a) This demo is using shop layouts from Betheme -> Theme options -> Shop -> Products list: https://forum.muffingroup.com/betheme/uploads/018/C565C9WO31UO.png 1b) Neither Lottie nor Flower demos have shop templates, so if you want to us…
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Hi, No, there is no option for that. Best regards
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Hi, You are using Header Builder, right? https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Then, all available animations for the menu are found in the Menu element. https://forum.muffingroup.com/betheme/uploads/688/AOHAWJ1WQ6U8.pn…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Unfortunately, we do not offer such a service. However, you can ask on our FB group, where you can find many Betheme experts willing to help. https://www.facebook.com/groups/betheme Best regards
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I might not explain it well. It is limited to the premium SR, for which we do not include a license key according to Themeforest license and agreements. So, if you want to use premium features, you must purchase the license. Anyway, you can build th…
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We need your FTP access to check that. Please send it along with WP dashboard access as you did previously through the contact form. Remember to attach a link to this forum discussion. Thanks
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Please attach a link to that page. Thanks
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1) The margin is there, so I quite do not get what you refer to: https://forum.muffingroup.com/betheme/uploads/384/CQK2IAX1I84F.png (yellow box on the left) 2) The boxes may seem to be equal in height in BeBuilder because it has a narrower width tha…
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Hi, If you use standard WooCommerce pages, then file modification is required in which we do not provide help. However, you can use our templates, where the Order steps element is available, and you can set any text you want. https://support.muffing…
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If your website was made with Visual Composer (or rather, WPBakery), you cannot edit its content with BeBuilder. They are two completely different builders and have different structures. If you want to use BeBuilder, you must start from scratch. Be…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Now I can see that the Footer styles are loading correctly. https://forum.muffingroup.com/betheme/uploads/553/XJE2ACDQUELC.png Did you handle this in the meantime? Best regards
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Hi, The page is loading, and all styles and scripts must load. Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/…
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This is not a shop page. This one is a shop page: https://blowgenetics.com/shop/ As you can see, Filters work properly here. The page you sent a screenshot from uses the Shop element, and this feature does not work because it is reserved only for th…
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Hi, Elementor has its way of uploading and using custom fonts: https://elementor.com/help/custom-fonts-pro/ If you want to use the custom fonts from theme options, you must style it manually with a custom CSS. If you do not know how to do it, you sh…
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Indeed, it is better to have a separate topic regarding different questions, but most of the questions were the same in these two topics. 1) I answered your question in my previous message: Regarding the question you asked about in a new topic (post…
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Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYCCU.png https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDD…
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We have corrected it on your website. This fix will be also included in the upcoming update. Best regards
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Thank you it works now. However, the user does not have admin rights and I could not check anything. https://forum.muffingroup.com/betheme/uploads/478/FKRBC3YWBYR1.png Please change this user's privileges to admin. Thanks