Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,746
- Last Active
- Roles
- Moderator
Comments
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this fo…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
I received your private message, but it still does not work. However, I am not allowed to provide an IP address. Can you whitelist a country? We are located in Poland. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
-
Hi, Please go to Betheme -> System status, and check if your server meet theme requirements. Best regards
-
You can find a similar design in the following demo: https://themes.muffingroup.com/be/business5/ Best regards
-
Unfortunately, there is no option to change the opening animation, and there is no option to change it from top to bottom. Anyway, we will consider adding such an option in future updates. Best regards
-
Hi, No, there is no option to make a background clickable. However, use some element like Hover color (with no content, and transparent background) to cover the entire space, and be clickable. Best regards
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
That is a standard troubleshooting step. During this process, you can enable under construction in Betheme -> Theme options -> Pages -> Under construction, and do it when the movement on your website is at its lowest. https://forum.muffingr…
-
In a single product template, there is no option to have product description in accordions, and only tabs are available there. Best regards
-
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum discussion. Send…
-
Sorry, but the FTP credentials you sent do not work. Did you ensure that they are correct? Should I take any particular steps to access it? Do you have any regional restrictions? Best regards
-
I received your private message, but you did not attach FTP access as I asked. Please send another message with complete information. Thanks
-
Hi, As I can see, you use Elementor. Unlike in BeBuilder, there is no setting for that, and you would have to use a custom CSS code to add a background. Best regards
-
Hi, You must use the header builder along with the sidebar menu builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-hea…
-
The person who manages the mailbox forwarded the private message you sent to me. I found out that you made changes in the main Betheme folder, and you should never do that. Changes made in any theme are erased during an update, and that is why you s…
-
Hi, Go to Betheme -> Theme options -> Search -> Form, and change Search to Shop products only: https://forum.muffingroup.com/betheme/uploads/574/VK854A87HL7K.png Then the style will be the same as your shop archive. Best regards
-
You can create a global style for that, and assign it to your elements: https://support.muffingroup.com/video-tutorials/design-once-use-everywhere-global-styles-in-bebuilder-explained/ Best regards
-
Hi, The header is set to full width with paddings on the side: https://forum.muffingroup.com/betheme/uploads/454/XXUDZDSUL9FK.png Edit the header template, change the section width to the default, and remove the side paddings. https://forum.muffingr…
-
Hi, There is the same option available in the footer template settings: https://forum.muffingroup.com/betheme/uploads/325/F933TYM3GOV9.png Best regards
-
FTP will be necessary for that, so please send it as well. Best regards
-
Try the following CSS code: .section.full-width .wrap.one .column_map.one .google-map-contact-wrapper{ top: unset; bottom: 120px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
If you want us to check these websites, then indeed, login details will be necessary along with FTP credentials. Best regards
-
Hi, The offer slider is not a suitable element for such narrow spaces. You should use a regular slider instead or a Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
-
Definitely Filters element cannot be placed in a query loop, and the wrap that contains it, should be a regular wrap. We have a video tutorial about filters. Please check it out: https://support.muffingroup.com/video-tutorials/ajax-advanced-filterin…
-
I am back to you, and you should use an option to hide the featured image in the Post Options, so the slider will not be duplicated: https://forum.muffingroup.com/betheme/uploads/518/5AKWR7QW1E5X.png Best regards
-
https://forum.muffingroup.com/betheme/discussion/comment/275636#Comment_275636 Where did you get this template? There is a possibility that it uses some premium features or Slider Revolution addons. https://forum.muffingroup.com/betheme/discussion/c…
-
I am happy that I could help. If you have any other questions or problems, feel free to ask. Best regards
-
Hi, 1) Go to Betheme -> Theme options -> Header & Subheader -> Header, and change Sicky header style to Dark: https://forum.muffingroup.com/betheme/uploads/109/7KRZLURE6V46.png 2) Please send us the WordPress dashboard access privately …