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Phil

Phil

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Phil
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  • I have saved your template and since then it remained untouched. Did you perform any modifications on your website since yesterday, or you did not touch it? Best regards
  • If the same thing happens with another theme, it means that it is not a theme-related issue. You should contact the plugin support regarding this problem. Best regards
  • It seems that you have a post without a featured image. Please go through your posts and ensure that all of them have images. Thanks
  • Hi, The license manager is only for checking already-used license keys and domains to which these licenses are associated. https://api.muffingroup.com/licenses/ License can be assigned to a domain only through Betheme -> Dashboard. If you are una…
  • We have corrected it on your website. Please check it out. Best regards
  • Then, please adjust the responsive views as shown in the video tutorial. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Use the following CSS code: .woocommerce .products .product .onsale-label{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • I received your message, and we are checking that now. I saved the template and am waiting until it is unassigned from this category to replicate your issue. Are there any steps to speed up this process, or it happens after a couple of hours? Best …
  • Sorry for misunderstanding. However, I checked that, and only two products shows in live search and on a search page after typing "welding". https://forum.muffingroup.com/betheme/uploads/010/CU02QBKQP1GB.png Should I proceed with any extra…
  • 1) I am using the previous method of displaying checkout (with shortcode), which is why I am seeing this option there. You have a new method that uses widgets. In this case, you must edit the checkout page, choose the Shipping Address block, and set…
  • Hi, If you want to edit the cart page layout, you must create a template for it. Please see the following video tutorial about it: https://support.muffingroup.com/video-tutorials/cart-checkout-thank-you-page-builder/ Best regards
  • RTL is supported, please check the following screenshot: https://forum.muffingroup.com/betheme/uploads/900/9TW9IZ1J8N94.png You did not activate language with RTL in your WP settings. You must change the language site to one that is RTL. Best regar…
  • Hi, Did you try disabling all other plugins to see if none of them causes it? If not, please do that. If yes, please also switch to another theme like Twenty Twenty-Four, and see if the same thing happens there. Thanks
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • 1) You can adjust the position of these icons in the Style tab of the query loop. https://forum.muffingroup.com/betheme/uploads/435/5MTYVH67CLCJ.png 2) In the same tab, you can adjust icons color: https://forum.muffingroup.com/betheme/uploads/330/38…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, How do you want to change it? Do you want to modify the text only? Best regards
  • So, did you resolve that? Is there anything else I can help you with? Best regards
  • Hi, Can you please attach a screenshot showing your problem? Did you adjust the tablet view for your website? https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
  • Hi, Please go to Betheme -> Theme options -> Colors -> Content, and change the List color: https://forum.muffingroup.com/betheme/uploads/153/HJV23XCYE991.png Best regards
  • I did not immediately disable and enable plugins. I disabled them, saved the blog template, and activated them again. Please follow the same steps. You can also disable your plugins one by one to see which is the culprit. Best regards
  • Hi, No, there is no option for that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. You can read more details about the CORS at https://enable-cors.org/server.html but we recommend contacting your server administrator in this case because he will be a…
  • Hi, You should contact Wordfence support regarding this. It seems to be some false negative, but we are not familiar with the Wordfence configuration that could cause it. Best regards
  • Hi, No, it is not possible to do that. However, as a workaround, you can recreate your slider with the Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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