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Phil

Phil

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Phil
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  • Hi, 1) Are you using widgets for checkout? It is common that some Woo plugins do not work with widgets, but they do with shortcodes. Your checkout page should look like this: https://forum.muffingroup.com/betheme/uploads/627/I98N9V7IWB4K.png 2) Did …
  • I was finally able to reprocue this issue, and I found out that one of your custom CSS is the root cause. Go to Appearance -> Customize -> Additional CSS, and remove your CSS one by one to find which is the culprit. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • When the anchor links are on the same page, you do not have to include the whole URL; the ID is enough. Also, you can add a scroll class for the smooth scroll: https://forum.muffingroup.com/betheme/uploads/769/OV5WKP0K8TYM.png https://forum.muffingr…
  • Hi, You must use the Header Builder, and with responsive settings, set one menu for desktop and one for mobile view. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/responsive-editi…
  • Hi, I can see that you used a banner box there. Did you assign links in the link field? https://forum.muffingroup.com/betheme/uploads/200/864DAFZEXKR9.png Best regards
  • Can you disable under construction for a while, please? https://forum.muffingroup.com/betheme/uploads/446/DE1BRKW0GEUD.png Thanks
  • I received your private message, but it does not have FTP access. Please send another message with it. Thanks
  • Hi, I have not received any private messages from you yet. Did you attach a link to this forum discussion? By the way, please note that removing texts from the translations tab will not remove categories from there. A custom CSS code is required to …
  • I checked that, and our sticky option works correctly. I created a new page on your website (BeSupport test page), created sticky wrap, and it works properly. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-s…
  • 1) I logged into your dashboard and sticky menu still works properly for me: https://forum.muffingroup.com/betheme/uploads/547/955DGTRVN8A0.png Are you sure that none of your browser extensions is the root cause? 2) Please use the following CSS code…
  • when you are showing me all the steps of hamburger menu cant you do that all please yourself Sorry, but I do not understand this. Can you explain it greater, please? actually in mobile sub menus are opening well on my side as well but not in desktop…
  • It displays like this for me: https://forum.muffingroup.com/betheme/uploads/932/OC63FMR6O5II.png Did you refresh the builder after saving? Best regards
  • Hi, You can use the Single page import for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
  • 1) It looks like this for me: https://forum.muffingroup.com/betheme/uploads/933/3MQVTR3ZPMO9.png Do you still need help with the spacings? 2) Did you modify these icons? I do not see a class that was there previously that would allow me to prepare c…
  • Hi, Probably yes. Please note that it refers only to the period of support (access to the forum). The license key is live time, and even when it expires, you can still use Betheme, update it, and it will be fully functional. Best regards
  • Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, There is information that the Elementor version of demos may slightly differ: https://forum.muffingroup.com/betheme/uploads/645/YHNXCNK47USR.png https://themes.muffingroup.com/be/blogger5_el/ It does not have the slider at the top because the ba…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check it out. Notice! Please attach a link to this forum discussion. Sending…
  • Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, I do not see it on my browsers. Anyway, what you can try is to set negative margins (-1px) for the sections where it happens. Depending if it happens before or after a section, set it up for top or bottom margin. Best regards
  • Hi, Please use the following CSS code: .swiper-3d .swiper-slide-shadow{  background: transparent!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Please use the following CSS code: .tabs_wrapper .mcb-column-inner{  margin-bottom: 20px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • There were at least four updates in 2 months. 😉 https://support.muffingroup.com/changelog/ We suggest to always have the most current version of Betheme installed. Best regards
  • Hi, Please go to Betheme -> Plugins and update the BeCustom plugin. Best regards
  • Hi, In Betheme, there is no such option. On the page you sent a link to, we have a customized solution. Best regards
  • Hi, There is an option for that but in the Page Options. https://forum.muffingroup.com/betheme/uploads/400/E5PADZ9O3NEK.png Best regards
  • Done. I updated BeCustom on your website, and you did not assign be friendly URL and Logo: https://forum.muffingroup.com/betheme/uploads/127/P1CRXLLTOFPT.png Please check it out now. Best regards
  • Your popup is not assigned anywhere. You should add the condition "Entire website" to it, or assign it in the Page Options: https://forum.muffingroup.com/betheme/uploads/510/6167UJ7HGRIB.png https://forum.muffingroup.com/betheme/uploads/04…
  • You did not have the most current version of Betheme installed. We updated it, and now everything works correctly. Best regards
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