Phil
Phil
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- Phil
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Hello! If you want to manage your license key, or want to check to which domain your licenses are assigned, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. I also need to ask if you allow…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
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You enabled wrap grid, which is not where you define columns for the Query Loop. Go to the Style tab and set the item width: https://forum.muffingroup.com/betheme/uploads/495/LQ3ROQDDV6NO.png Moreover, if you want to add pagination, it cannot be don…
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Hi. Form colors are taken from Betheme -> Theme options -> Color -> Forms. Did you adjust it there? Button styles are from Betheme -> Theme options -> Global -> Buttons. Best regards
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SVG files should work properly. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Plea…
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There is no CSS I could think of that would work, and we do not provide help with custom scripts. If you would like to use such a workaround, you would have to contact your web developer. Best regards
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Can you create a testing site with this plugin installed, and send access to it, please? Thanks to that, we could do some testing and check this plugin closely. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You are using a gradient background, and that is why it does not work. We have it on our to-do list to make an improvement to that. Best regards
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Hi, We have it on our to-do list to improve that as we recently found a solution (thanks to one of our customers) to make it work. Best regards
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Please check for this image in Betheme -> Theme options -> Header & Subheader -> Header: https://forum.muffingroup.com/betheme/uploads/635/QZE7FF8M4LPD.png You can also see if it is not assigned as a Featured image: https://forum.muffin…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can create a custom template for your posts. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
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Hi, 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. 2) Sorry, but our policy states that we do not support third-party plugins o…
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Why do not you set the first button to close the popup? https://forum.muffingroup.com/betheme/uploads/532/QELDUT57339P.png Best regards
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Hi, Please go to Betheme -> System status, and check if your server meets the theme requirements. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thanks for the explanation. I will pass it on, and we will check it out. Best regards
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Hi, Images must have different dimensions for the masonry style to be visible. Best regards
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Hi, 1) There is no option to set only one product there. 2) Every product has a unique ID that is automatically generated when the product is created: https://forum.muffingroup.com/betheme/uploads/136/GNMWQQTG2CWJ.png You do not set it anywhere as i…
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Hi, You can edit the mega menus used there and replace products with the shop categories element. Best regards
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Hi, You can use the menu element: https://forum.muffingroup.com/betheme/uploads/767/QJ939SZW1Y6U.png https://forum.muffingroup.com/betheme/uploads/900/Z2MUBUUZ07OA.png Best regards
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Did you purge the cache? Best regards
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No worries, I am glad I could help. Best regards
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Hi, Try the following CSS code instead: .page-id-259 #Top_bar, .page-id-259 #Top_bar #menu{ background: transparent; } Best regards
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It is a top content padding. You can disable it in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/363/3I4PGXKRDQSF.png Best regards
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You used a different menu element. Please use the Sidemenu menu element: https://forum.muffingroup.com/betheme/uploads/198/9GZ3IOM7AOOJ.png https://forum.muffingroup.com/betheme/uploads/833/GWET5XE1JMHR.png Regarding the mega menu, it does not work …
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Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Thanks
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Unfortunately, it is a technical limitation, so it cannot be done. Best regards