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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Blog tags/category is not going to correct category listing. Comment by Phil October 2024
  • Hello, Please go to Betheme -> Theme options -> Responsive -> Header, and increase the Menu breakpoint value: https://forum.muffingroup.com/betheme/uploads/559/GX7DFZ15V7GM.png Best regards
    in Menu style - One row Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Array to string conversion Comment by Phil October 2024
  • Hi, Edit your mega menu template, edit the menu element, and in the Style tab set the color for the Active menu item: https://forum.muffingroup.com/betheme/uploads/762/PRKS8AQEUBMJ.png Best regards
    in How to set hover style on both main menu and subcategory menu, for the current page? Comment by Phil October 2024
  • Hi, I have AdBlock active and your map loads correctly for me. Firefox: https://forum.muffingroup.com/betheme/uploads/941/Q84XP6X8W099.png Chrome: https://forum.muffingroup.com/betheme/uploads/887/JCYOB28UJ05S.png Are there any steps to reproduce yo…
    in AdBlock is blocking the Betheme Map Comment by Phil October 2024
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Image Slider Comment by Phil October 2024
  • Disable the width option for the section with copyright: https://forum.muffingroup.com/betheme/uploads/337/1GI21HZ4Y9GJ.png Also, padding on the sides can be added in the Advanced options of the section: https://forum.muffingroup.com/betheme/uploads…
    in Alignment in Footer Columns Comment by Phil October 2024
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Menu color Comment by Phil October 2024
  • I tried to log into your WP dashboard, but the credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/346/165VOK5LKPAV.png Please send another message with working credentials. Thanks
    in Back to top -icon color not changing Comment by Phil October 2024
  • Hi, Did you migrate your website with the Duplicator plugin? If not, please do it again but using this plugin: https://wordpress.org/plugins/duplicator/ We never had problems with this plugin, and most likely something went wrong during your migrati…
    in Product Filter Widget invisible after migrating site Comment by Phil October 2024
  • Hi, Your website in under maintenance: https://forum.muffingroup.com/betheme/uploads/125/7D7NF817X10L.png Can you disable it for a while so I can look at this? Thanks
    in Testimonial Icons Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Mega Menu can't be changed from theme options Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to update the X(Twitter) icon? Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Changes Not Saving After Clicking "Save" Button Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in I can't install theme Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in Revolution Slider not showing up in plugins Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in Stuck on "Content" installing for pre-built websites Comment by Phil October 2024
  • 1) One of your plugins hides the Widget area. I disabled plugins we do not support and it appeared: https://forum.muffingroup.com/betheme/uploads/904/X8QAXTMBOYAJ.png https://forum.muffingroup.com/betheme/uploads/754/GJVCU3LATSW3.png 2) You activate…
    in How to delete the footer? Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Request for Assistance with BeTheme Performance Optimisation Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Background Video Issue in Slider Revolution - Only Working on Safari Comment by Phil October 2024
  • Hi, Do you have AdBlock installed and active on your browsers by chance? I surfed through your website for a while, and indeed, it hung as soon as I clicked some links, but as soon as I disabled AdBlock, the website loaded the previously clicked lin…
    in Very strange problem - pages randomly stalling Comment by Phil October 2024
  • Did you put the link to the popup image here?: https://forum.muffingroup.com/betheme/uploads/175/GQ0YQQONEPV7.png If yes, please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and ensure that you did not disable Lightbox…
    in Problem with pop up not opening into a real popup Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in List - how to set word wrap when text is overflowing Comment by Phil October 2024
  • Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in duplicate content？ Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Can we re-install that demo wit…
    in Stuck on "Content" installing for pre-built websites Comment by Phil October 2024
  • 1) Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set Filters to Hide: https://forum.muffingroup.com/betheme/uploads/142/VEIEIGYGP0KL.png 2) Translations can be done in Betheme -> Theme options -> Translat…
    in Blog Post Linking and Template Issues Comment by Phil October 2024
  • Hi, See the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Best regards
    in Remove the Buy Now from the Demo Comment by Phil October 2024
  • Hi, Please go to Betheme -> Theme options -> Color -> Header, and set this color for Top Bar Left: https://forum.muffingroup.com/betheme/uploads/599/356KNUF22WFO.png Best regards
    in Menu color Comment by Phil October 2024
  • Hi, Did you handle it in the meantime? I checked this website, and Slider Revolution loads correctly: https://forum.muffingroup.com/betheme/uploads/749/VJEPLRYKN4N0.png Best regards
    in Slider Revolution Won't Load on Page Comment by Phil October 2024
  • https://forum.muffingroup.com/betheme/discussion/comment/260876#Comment_260876 I see that you created a new discussion about that. I will answer you there. Best regards
    in Logo sizing Comment by Phil October 2024
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