Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,866
Last Active
Roles
Moderator

Comments

  • Hi, It is part of the hero slider, so to remove it, you must edit the slider with Slider Revolution. Best regards
    in Slider's Bottom Gap Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Editing Shop Template - Furniture Store Pre Built Template Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Breadcrumb navigation in the header of the site no longer displays the main page Comment by Phil October 2024
  • So it means that the demo you imported does not have these templates, and you must create them. Best regards
    in Set product attribute color card Comment by Phil October 2024
  • Hi, Please always attach screenshot showing your issue. This is how it look for me: https://forum.muffingroup.com/betheme/uploads/409/ZMC0J48HU630.png I do not know what you refer to exactly. Best regards
    in Image Gallery Slider Glitch Comment by Phil October 2024
  • You can add plugins and freely use them, but I cannot tell you anything about the plugins we do not support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
    in ACCOUNT FOR MY CUSTOMER ON MY WEBSITE Comment by Phil October 2024
  • As I mentioned in my previous message, it does not seem to be a Betheme issue, so you must contact WooCommerce support instead. Best regards
    in Issue with WooCommerce Product Reviews Not Displaying Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in How to manipulate itnem to optimize LCP Comment by Phil October 2024
  • Hi, It can be done with Sidebar menu builder: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ https://forum.muffingroup.com/betheme/uploads/262/ZAH0116LXMG7.png Best regards
    in Menu overlay and subitems Comment by Phil October 2024
  • 1) Go to Betheme -> Theme options -> Footer, and select an option to Hide it: https://forum.muffingroup.com/betheme/uploads/741/4HXYE200KWXO.png 2) Edit the portfolio project page, and you will find these data in the page options: https://foru…
    in How to delete the footer? Comment by Phil October 2024
  • Hi, It is because sticky menu button option enabled: https://forum.muffingroup.com/betheme/uploads/263/EN2RUQL711XS.png Disable it, and it should be correct. Best regards
    in Mobile menu not changing Comment by Phil October 2024
  • Hi, You can set the Footer template for a particular page in the Page Options: https://forum.muffingroup.com/betheme/uploads/526/6K21EQBRFU9R.png Best regards
    in Different footers Comment by Phil October 2024
  • ACF dynamic data does not work for arrays, only for basic fields. I changed field settings from Image Array to Image URL, and it loads correctly: https://forum.muffingroup.com/betheme/uploads/768/WLEBT9JE7ECO.png https://forum.muffingroup.com/bethem…
    in ACF image fields Comment by Phil October 2024
  • What about my first question from the previous message? I used Browserstack to be able to change the location to Romania, and everything works correctly for me: https://forum.muffingroup.com/betheme/uploads/079/RGQYWAQHFRGT.zip Best regards
    in Please help my problem Comment by Phil October 2024
  • Hi, Please check if your URL settings in WordPress are correct. See the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Background of global section does not appear on page Comment by Phil October 2024
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in How to change sticky header/menu Comment by Phil October 2024
  • It does not work because it is a term. I contacted the dev team and confirmed that ACF dynamic data works only for posts but not for terms. Just like showed in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-cu…
    in Issues with Photo Box and ACF in Wrap Loop Comment by Phil October 2024
  • Did you test it for a while with all plugins disabled but Woocommerce? I tried to check your website, but the checkout fields look different for me: https://forum.muffingroup.com/betheme/uploads/888/070CTR16GR52.png Best regards
    in Please help my problem Comment by Phil October 2024
  • This forum does not have such functionality, and it was always resolved in this way. I received your private message. Can you tell me which page has these custom fields? Best regards
    in ACF image fields Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Issues with missing responsive options and elements in WPBakery after BeTheme installation Comment by Phil October 2024
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in Comming soon Comment by Phil October 2024
  • Hi, No, unfortunately there is no option for that. Best regards
    in Template Import Comment by Phil October 2024
  • Hi, It is an archive page, and there is information that single page import does not work for archives. https://forum.muffingroup.com/betheme/uploads/630/LTYNJYP5JN4W.png Best regards
    in Single page import not working Comment by Phil October 2024
  • Hi, There is one the same license for child and parent themes. The registration process does not differ if you are using child theme or not. https://support.muffingroup.com/documentation/installation-updates/#theme-registration Best regards
    in Child Theme and Parent Theme License Comment by Phil October 2024
  • Hello, 1) You must create another header template, assign it to the entire website, and assign the current one only to the home page. If you are using our Header Builder, you can assign template to particular page through Page Options. https://forum…
    in How to Use Same Header Comment by Phil October 2024
  • Hi, You should contact your graphic designer regarding this. The only way I can help is the following video tutorial I found: https://youtu.be/m0Dk0jMilm0?si=7JyK9fumfp4xauYh Best regards
    in Estate 4 theme scrolling text effect Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in I can't install theme Comment by Phil October 2024
  • Hi, The offer slider element is not suitable for such constructions. You should put there rather a simple test with minor modifications. However, it should work better when you recreate Offer slider with Query Loop. https://www.youtube.com/watch?v=m…
    in MailChimp errors while using Offer slider in betheme Comment by Phil October 2024
  • Sorry, but you wrote beyond my working time. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the…
    in site is crashing Comment by Phil October 2024
  • Hey, I received your private message with credentials but they do not work: https://forum.muffingroup.com/betheme/uploads/440/F5DQJ968U543.png Please send another message with working credentials. Thanks
    in duplicate content？ Comment by Phil October 2024
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.