Phil
Phil
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- Phil
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hello, 1) See the following video tutorial: https://youtu.be/OQ62reV6pUw?si=Yv2wUy6F0IHv2FD7 2) You can use the Shop template to add space at the top. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-cu…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, 1) Go to Betheme -> Tools, use Regenerate Thumbnails, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/656/N8BRWEUCXV8R.png 2) Are you sure this text is correctly placed in the Footer Widgets? Best regards
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We have corrected it. Please check it out. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can try the following WooCommerce shortcode: https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#product-page Best regards
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Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ https://css-tricks.com/snippets/css/a-guide-to-flexbox/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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This means that it is not a Betheme-related problem. It would be best if you contacted WooCommerce support regarding this. Best regard
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1) I am saying that WP dashboard work properly for me: https://forum.muffingroup.com/betheme/uploads/434/PS5SD5R8EBR4.png Should I proceed with any extra steps to reproduce your issue? 2) Did you contact your hosting provider, as I suggested? If not…
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What about the other things I mentioned in my previous message? Did you disable all other plugins? Do you use a child theme? Did you check if it works when you switch to parent? Did you ensure that you configured everything properly? Best regards
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Please activate another theme, like Twenty Twenty-Four, and check if the problem persists. Best regards
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Hi, Are you sure that you have the most current version of betheme and this plugin? There is no longer a Google Listing and Ads plugin, only Google for WooCommerce. https://woocommerce.com/document/google-listings-and-ads/ https://wordpress.org/plug…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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1) The link title is this: https://forum.muffingroup.com/betheme/uploads/191/5FXXAQFBGXZ3.png https://help.emarsys.com/hc/en-us/articles/360016353478-Links-Link-title-attribute It is not a link that you assign to the title. As I mentioned in a previ…
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I did not receive any second message. The only message regarding this topic is the one I mentioned, which was incomplete. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please sen…
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We have corrected it on your website. We will also implement this fix in the upcoming update. Please check it out. Best regards
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I checked that, and the website, as well as the dashboard, loads correctly for me: https://forum.muffingroup.com/betheme/uploads/375/UW2OHP3I8297.png https://forum.muffingroup.com/betheme/uploads/776/FXLP9LE3GOB6.png Cross-Origin Request is blocked …
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Hello, 1) If you create a new template and assign to it a condition that another template already has then the newer one will display for this condition. If you want to assign one template to all shop use this condition: https://forum.muffingroup.co…
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Hi, Did you also activate product reviews in the product settings? https://forum.muffingroup.com/betheme/uploads/459/E7KBX3L6UAB2.png Best regards
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4) https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ 5) https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 6) Please check if you have all WooCommerce pages set and configured proper…
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Hi, Please provide more details on what is happening when you are updating. Is there any error message when you try to update? If yes, what does it say? Best regards
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Hi, Please go to Betheme -> Theme options -> Accessibility, disable keyboard support and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/008/ZZRIH3ZCBO5Z.png Thanks
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Sorry, but I still quite do not understand. Can you explain in more detail what you need to search precisely? Thanks
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1) Some app caches could still hold the previous image. Did you try sharing the link in another app? 2) Indeed, it could be some cache. Best regards
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Such a configuration cannot be achieved by import. To do that you must manually set the page layout in BeBuilder. Best regards
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Yes, that is right. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Only screenshots that did not load would be enough, and there was no need to take a screenshot of your message. Thank you anyway. 1) In this element, only the image is the clickable part that can be a link. https://forum.muffingroup.com/betheme/uplo…