Phil
Phil
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1) You can use Indonesian for the attribute name, but slug should be with as I explained earlier: https://forum.muffingroup.com/betheme/uploads/402/XZV5ILNCP3H8.png 2) If you set up attributes directly in the product but did not create it through Pr…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Transparency can be adjusted in Betheme -> Theme options -> GDPR & Cookies -> Design. https://forum.muffingroup.com/betheme/uploads/289/K3T1LAX5CQ8K.png But there is no option to control the height. Best regards
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Hi, 1) You can find a list of compatible plugins under the following link: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility 2) This can be done with a plugin. 3) Header templates can be translated and adjusted on other la…
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1) I did not add a featured image to this post. 2) No, there is no option to add icons to the names of categories. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Do as the message says. Contact us through the contact form provided there. Thanks
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Hi, Please see the following link regarding this: https://support.google.com/webmasters/thread/246228232/favicon-not-updating-on-google-search?hl=en Google Search results are not something Betheme has control over. Also, I can see that your favicon …
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Hi, Our theme does not have such a feature. Best regards
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Hi, Please try to upload a higher image. For example, try that it will be 1080px high. Best regards
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Sorry, but FTP login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/080/PO8RMRYNJRJD.png Are you sure that they are correct? Best regards
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You have added the shortcode to a Column Text element, which is not optimal because TinyMCE automatically adds <p> tags, and they have a default margin. https://forum.muffingroup.com/betheme/uploads/746/3X608O0N9QXW.png I have changed Column T…
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I have checked your website, and BeBuilder loads correctly: https://forum.muffingroup.com/betheme/uploads/500/1SWSDFNPZIAP.png Are there any steps to reproduce your issue? Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Hi, The shop slider has only two order-by options: Date or Title. If you would like to see the extended option for this element, please leave your suggestion here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upda…
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You can use a blog element with Filters set to Show only categories: https://forum.muffingroup.com/betheme/uploads/219/NE14WSC0O5QI.png Note that jQuery filtering will be used with that, and the Post number should be set to as many posts as possible…
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You did not attach a link to your website anywhere. Please send it. Thanks
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I have checked your website and cloning work as it should: https://forum.muffingroup.com/betheme/uploads/550/X37LA1ZXOSV0.png Are there any extra steps to reproduce your issue? Best regards
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If you make changes in the main theme files, then they will be erased with the update. If you want to make modifications, you must use a child theme: https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I was checking that on Firefox, and on Chrome, it is as you show on the screenshot. It seems to be added by Stripe styles. You should contact their support regarding this. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Thank you for sending access, but to check that, we need FTP access as well. Please send it as you did with WP access. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but I am baffled. Albert asked if you modified theme files, and you answered "Yes", so Albert explained that we do not provide help with file customization (you can read about it in the documentation). Now you say that you did not m…
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Hi, If you use styles from theme options, you can change that in Betheme -> Theme options -> Shop -> Single product: https://forum.muffingroup.com/betheme/uploads/460/ASQRII2IP5S5.png If you use a product template, see the following video t…
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Yes, but you can also do it through Appearance -> Themes, but first, you must switch to another theme. https://forum.muffingroup.com/betheme/uploads/997/2NUK4FGGZFB5.png Best regards
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Unfortunately, there is no option for that. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/259064#Comment_259064 We had to modify the theme files. https://forum.muffingroup.com/betheme/discussion/comment/259065#Comment_259065 Where does this warning appear? Best regards
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Hi, It displays like this for me: https://forum.muffingroup.com/betheme/uploads/177/YT1STAQ6G5J0.png Did you handle this in the meantime? Best regards