Phil
Phil
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- Phil
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For that you would have to create a custom post template. https://forum.muffingroup.com/betheme/uploads/521/M6DPIQPSEXZ7.png https://forum.muffingroup.com/betheme/uploads/519/YAJ4HRZAJDXG.png https://forum.muffingroup.com/betheme/uploads/918/QPZT5KE…
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We have corrected it on your website. Please check if everything works correctly now. Please note that after creating a template translation, the popup ID changes, and it has to be reassigned to the translated page. Best regards
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Without access to your website, I cannot determine the source of your issue. At the moment, I can only recommend checking the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) Featured style is only for shortcode. For the element in BeBuilder, set up the background in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/398/ZXGJACLHJ4I5.png 2) You can see that this issue is about connection timeout, and the …
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I do not manage the mailbox, and I was not forwarded any message from you. Be sure that you sent all of the required information: link to this forum discussion link to your website Thanks
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You still have not attached a link to your website. Can you send it, please? Thanks
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Did you check the link I have sent you in my previous message? Did you follow the tips mentioned there? If yes, and they did not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right si…
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You can edit its styles in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/441/U5L979WV46A4.png Best regards
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Hello, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link …
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Hi, You can try the sidebar menu template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, Sorry, but I do not know what you are referring to. Can you please explain in more detail what you want to achieve? Thanks
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You did not attach a link to your website. Please always attach a link to your website. Anyway, if you use YouTube videos just like on the pre-built website, try to add the playsinline parameter to it. https://developers.google.com/youtube/player_pa…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, 1) Open the Post options and check an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/262/QSIA6L95TTVL.png 2) What background do you refer to? Please attach a screenshot showing what you refer to and a link to your…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure you do not have any caching tool enabled on your server. Thanks
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It is always good to have up-to-date plugins and theme, so if you update it manually, you can disable automatic updates. Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. The arrows can be activated in the Product Images element options (in the template). http…
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Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
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Please leave all the suggestions on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I have downloaded one of your videos to my environment, and it works properly. https://forum.muffingroup.com/betheme/uploads/710/K9XE5N4WFEU5.png It also works in Popup: https://forum.muffingroup.com/betheme/uploads/736/H9PKHUE725N4.png It could mea…
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In the Advanced section settings, set the full width for this section. https://forum.muffingroup.com/betheme/uploads/725/BM4N6YF5E3IA.png Best regards
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Hello, Please check the following article and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the rul…
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I tried to access your WP dashboard, but access was denied. https://forum.muffingroup.com/betheme/uploads/707/KONAH50URKUF.png I cannot provide the IP, but if you can disable it for a region, we are located in Poland. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYC…
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Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 Best regards
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We are working on it. When we correct that, I will let you know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…