Phil
Phil
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check it out. Notice! Please attach a link to this forum discussion. Sending…
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We have prepared this fix for the next update, which we hope to release this week. Best regards
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I did not understand your question as you did not mention pinch to zoom earlier. It can be activated in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/217/NA1KYT5CA6AX.png Best regards
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W3 Total Cache moves CSS files to different catalogs and it causes this issue. https://forum.muffingroup.com/betheme/uploads/447/KSZ29TFYPM0H.png You must contact W3 Total Cache support and ask how to omit template files. Best regards
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You must contact your web developer regarding this. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/677/VTPY0TOXT4PR.png https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, This bug will be corrected in the upcoming update. We hope to release it this week. To fix it on your website earlier please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https:/…
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hello, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 2) The slug is not generated by theme but by WordPress, and it is done automatically. You can edit it with quick edit…
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Try the following CSS codes: 1) .woocommerce-account #Subheader *, .woocommerce-account #Content *{ color: #fff!important; } 2) .mfn-cart-holder .woocommerce-Price-amount, .mfn-cart-holder .price, .mfn-cart-holder .mfn-ch-footer-totals *{ color: …
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Hey, Please send us your licnese key and the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
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Hi, Please check if the display is better when you change the layout to Default in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/115/KR97LNNLCFGY.png Best regards
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You must use the plugin string translator to translate that. https://forum.muffingroup.com/betheme/uploads/986/E3Q5IRKKFR9P.png Best regards
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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Hi, You must edit this page, and set up border radius in opposite way as they are at the moment. https://forum.muffingroup.com/betheme/uploads/526/7H7JRS5WM81B.png You should find them in the deprecated settings. https://support.muffingroup.com/faq/…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and add more top padding to the Subheader. https://forum.muffingroup.com/betheme/uploads/180/X6JU6JPOOZTE.png You can change "Home" in breadcrumbs in Be…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, We provide this forum in English only. Please rewrite your message in English. Thanks
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Hi, The footer template can be assigned to a specific page in the page options. https://forum.muffingroup.com/betheme/uploads/753/9CYQR20QZ7KU.png Best regards
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Try the following CSS code: .woocommerce .products .product .image_frame{ max-height: 326px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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I did not ask for your access to the dashboard, but only a link to your website. Sending it right away speeds up the support process. Also, please be aware that setting up a new testing environment with this demo does not take 2 minutes. New posts g…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have corrected it on your website. Please check it out. Best regards
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Your child theme is the root cause. After I switched to the parent theme, the display was correct. Best regards
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You must translate these templates again. I have used this option on your website: https://forum.muffingroup.com/betheme/uploads/757/0ZEMQ94JYRVD.png After that, template translations will work correctly. Newly created templates do not have this pro…
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I have opened the translated global section, and it displays correctly now: https://forum.muffingroup.com/betheme/uploads/567/UP0M0DK1G61T.png https://forum.muffingroup.com/betheme/uploads/491/SPK86CAP7X5A.png Have you tried updating global section …
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Hi, Enabling CORS helped: https://forum.muffingroup.com/betheme/uploads/227/KQU8DGIB0PHA.png https://forum.muffingroup.com/betheme/uploads/437/V606SYG9JYG8.png Thanks
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Hi, Do you have any caching plugins or tools active on your website? If yes, please try to purge it and check if the problem persists. If not, can you attach screenshots showing how it suppose to look? Best regards
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Hi, You probably used the wrong element for displaying the shortcode. You should use Plain Text with shortcode parsing option enabled or Column Text element. Best regards