Phil
Phil
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- Phil
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Comments
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I have disabled all of your plugins except WooCommerce, and it loaded pretty fast: https://forum.muffingroup.com/betheme/uploads/052/Z660BX8JIJYN.png The same product when I activated the plugins back: https://forum.muffingroup.com/betheme/uploads/9…
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Hi, Are you sure that other projects are not assigned to different categories? It could be the reason why it is happening. Best regards
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I am happy to see that you managed to solve that. Is there anything else I can help you with? Best regards
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First, you should update Betheme. See the following link about the theme update: https://support.muffingroup.com/documentation/installation-updates/#theme-updates You will not lose anything because all data is stored in the database. Anyway, you sho…
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Try the following CSS code: .slider_pagination .slick-active a{ top: -4px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, You can install/update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
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It will probably be next week, but as I mentioned in my previous message, I have already corrected it on your website. Best regards
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Did you proceed with any changes? It shows like this for me: https://forum.muffingroup.com/betheme/uploads/910/U3H1ES7QZSPH.png https://forum.muffingroup.com/betheme/uploads/468/KFZW3HM49IYZ.png https://forum.muffingroup.com/betheme/uploads/616/YXFO…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The mega menu structure is present in the website's source and executed in the menu element, which is why it broke the layout. We did not see this problem in the header template. I am glad I could help. If you have any other questions or problems, f…
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We are only theme creators, and I have no experience in server management or malware. The theme does not have the option to remove files just like that. Your hosting provider should help you with that. If it is malware, I can only suggest setting up…
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Hi, With this message happened, anything else? Is your website down, or something is not working as it should? Best regards
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I am glad to see that you found the root cause. Is there anything else I can help you with? Best regards
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Edit the menu element in the sidebar template, and add bottom margin for menu items: https://forum.muffingroup.com/betheme/uploads/765/NGAMQ0TSQH8R.png Best regards
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Hi, It does not come from our theme because it also appears with Twenty Twenty-Four: https://forum.muffingroup.com/betheme/uploads/123/VHR43FC7WJE0.png Please contact your hosting provider regarding this as it seems to be added by them. Best regards
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
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Hi, If you have embed code, you can put it in the HTML element. https://forum.muffingroup.com/betheme/uploads/168/4B8BIHOKMUPE.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, 1) You set up a custom height for the text element: https://forum.muffingroup.com/betheme/uploads/554/PPG1F6BEWD9H.png After you change it to default, the Footer will be correct. 2) It is an empty section at the bottom. Edit this page and remove…
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What is your goal? I have placed the color you wanted there. Is it not what you wanted to achieve? Best regards
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Hi, You can try to extend the clickable area for the "+" button with the following CSS code: #Top_bar #menu ul li ul li a.menu-toggle { width: 80px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Le…
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Hello, Please see the following video: https://youtu.be/L8lYuOD-rZM?si=TtT93-wV7VIcmzEJ Best regards
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Hi, Did you try setting side padding for boxed layout to zero in Betheme -> Theme options -> Global -> Advanced? https://forum.muffingroup.com/betheme/uploads/555/F1LFN352CVWZ.png Best regards
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We have received your message and as soon as we fix it I will let you know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am always happy to help. Best regards