Phil
Phil
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- Phil
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Comments
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the l…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) You used an option to hide the product content in Betheme -> Theme options -> Shop -> Single product. https://forum.muffingroup.com/betheme/uploads/668/NBHUH109YZM2.png I changed it to show, and the product description shows. 2) The Quan…
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I have deactivated all plugins except the ones we support and BeBuilder loaded. https://forum.muffingroup.com/betheme/uploads/745/J7LTK1D0T38Q.png Best regards
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Please recheck it now. Best regards
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Hi, 1) When you click on the Column text element, the shortcode will become unparsed. To show the parsed shortcode again, you must click somewhere else. See this video: https://forum.muffingroup.com/betheme/uploads/378/AKMDDOO044UQ.zip 2) Keyboard s…
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Sorry, but the WP login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/242/RPHI0CR3FKXC.png Please check them or resend the working ones. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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The images should have the same dimensions, and in the appropriate ratio, you want to use them. There is nothing like one specific value, and it all depends on your needs and use. You can use images of the same size as the boxes where they are displ…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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We are looking at the source of this problem. As soon as we find anything, I will let you know. Best regards
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Please try the following CSS code: #Side_slide .action_button{ color: var(--mfn-button-action-border-color); } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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What about the cache? Did you clear it after an update? Please open Theme Options -> Global -> Buttons and check if all settings are correct. If not, adjust them to fit your needs and check your website. If everything is fine in the settings, …
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Please use the following CSS code: #Action_bar .icon-phone::before{ content: '\e827'; } #Action_bar .icon-mail-line::before{ content: '\e872'; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. I received your private message, but you did not attach a link to your website. T…
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We have corrected it on your website. Please check it out. Best regards
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The permalink structure was the root cause. You had plain selected: https://forum.muffingroup.com/betheme/uploads/004/M0ZF9284X3PX.png I changed it to Post name, and now it loads correctly. Best regards
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Font settings for these pages can be adjusted in Betheme -> Theme options -> Fonts -> Size & Styles: https://forum.muffingroup.com/betheme/uploads/072/WTNAZI30SCLV.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please do not share your license key on the forum, as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed with…
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Hi, Please open your header settings and set the mobile Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/430/INDCALJH7VW8.png Best regards
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You can use this CSS code to move the wishlist icon to the bottom: @media only screen and (max-width: 767px){ .woocommerce .products .product .mfn-li-product-row-button{ flex-direction: column; margin-right: 0!important; } } Or this one to h…
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@TheSilverBoxAgency, You are looking at the Theme options, not the Header template options. See the first screenshot in my first message. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please go to Slider Revolution -> Globals, and ensure that you have enabled Include libraries globally option: https://forum.muffingroup.com/betheme/uploads/310/9RL8LC5QTNT3.png Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch from child to parent theme, and recheck it. Thanks