Phil
Phil
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- Phil
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Hi, Please go to Betheme -> Theme options -> Shop -> Products list, activate Filters there, and check if they appear: https://forum.muffingroup.com/betheme/uploads/276/2LJ6YS2DPBGU.png Best regards
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Hi, Please see the following video tutorial and follow the tips mentioned there: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
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As this is an Elementor side cart, I suggest contacting Elementor support regarding this. Best regards
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Hi, Please go to Betheme -> Theme options -> Performance, disable Static CSS, save theme options, enable it, and save theme options again. https://forum.muffingroup.com/betheme/uploads/954/RQ606BH3U0TQ.png Best regards
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We have corrected it on your website. Please check it out. This fix will also be included in the upcoming update. We also changed minified js files in theme options -> performance to disabled, and please keep it this way until the next update. B…
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Hi, 1) Edit your header template, open the mobile view, edit section options and change background color on scroll: https://forum.muffingroup.com/betheme/uploads/391/DFO75PJ45XXP.png 2) Do you mean the theme file editor? If yes, please see the follo…
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I have deactivated all plugins, and activated them again, and everything started to load correctly: https://forum.muffingroup.com/betheme/uploads/639/WC7V0TFGW8V8.png I assume that it might be because of the SpeedyCache plugin. We suggest activating…
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Hi, Unfortunately, there is no option to achieve that with the Popup builder. We have this on our to-do list, but I cannot tell when it will be available. However, this construction could be easily done with custom HTML and CSS, and if you ask your…
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Hi, Please edit this section and change the size for the mobile view to contain: https://forum.muffingroup.com/betheme/uploads/410/N9SVH271LS9E.png You might also have to adjust the section height, but I do not know how you built it. In general, I s…
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Hi, Should I check some specific page? I opened a random page, and it takes about 1 second to edit an element. See the following video: https://forum.muffingroup.com/betheme/uploads/451/KUK38BQ3QW1Y.zip Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following article about that: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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The WP login credentials you have sent do not work: https://forum.muffingroup.com/betheme/uploads/497/JL394I9CKCKT.png Also, FTP access leads to an empty catalog: https://forum.muffingroup.com/betheme/uploads/761/U29NI8Y3OK5G.png Please send another…
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The user you sent credentials to does not have admin rights. Please change this user's privileges to admin. Thanks
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In the Slider Revolution settings, you had Rendering Engine set to SR7. https://forum.muffingroup.com/betheme/uploads/307/WIU0JWEUCJPP.png After I changed it to SR6, it appeared correctly. If you want to use the SR7 engine, check their official upda…
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2) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thank you. I have passed it on to the dev team, and we will look closely at this. Best regards
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I have checked that with Firefox and Chrome, and on both it is the same for me. Best regards
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I am happy to see that it is resolved. Did you handle this with my colleague through mailbox or you did it by yourself? What was the problem? Best regards
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We had to adjust the theme files. Can you attach a screenshot showing what you are referring to now, please? Thanks
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We have corrected it on your website. Please check it out. Best regards
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Hi, You can create a template, especially for this category, and put the appropriate elements there. Best regards
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Try the following CSS code: .archive.woocommerce .price del{ color: #f00!important; text-decoration-color: #f00!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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1) I have checked that, and I do not see this problem. Are you sure that you are not clicking on the filters before your website is fully loaded? 2) Edit Be Shop Attributes widget, and choose an option to display the search button. https://forum.muf…
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We will also need FTP access to your website. Please send it as you did with the WP dashboard, and remember to attach a link to this forum discussion. Thanks