Phil
Phil
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- Phil
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It is a more complex issue, and we are still working on it. Best regards
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Hi, One of your plugins might use it. Disable your plugins one by one to find out if it is your case. Best regards
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We have received your private message and are investigating this. As soon as we find something, I will let you know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Add any element with link field you like to your Footer template, in the link field put #Wrapper, and add scroll class to this element. https://forum.muffingroup.com/betheme/uploads/389/H4IJP3M4AMVF.png https://forum.muffingroup.com/betheme/uplo…
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Hi, Do you mean that you do not have these elements?: https://forum.muffingroup.com/betheme/uploads/740/EJOF2SWI7ZVS.png If yes, please turn off all of the plugins (except Elementor), refresh your cache, and check if the problem persists. Moreover, …
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That is weird, especially since I checked it with a regular user account. Can you please check if the same thing happens on another browser? Thanks
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That is where my confusion came from. I did not understand what SEO builder you referred to as this is not a builder, and it is called Builder -> SEO. Please send us the WordPress dashboard and FTP access privately through the contact form, which…
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Hi, Can you tell me on what device you are testing, please? It displays like this for me: https://forum.muffingroup.com/betheme/uploads/698/8RQW5FY6RPV6.png Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, At the moment, the only option to create a table in BeBuilder is through the Column Text element, but you have to have the Code option enabled in the BeBuilder settings. https://forum.muffingroup.com/betheme/uploads/961/YIJYTKI1U1ET.png https://…
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You must change the Position to Absolute. https://forum.muffingroup.com/betheme/uploads/487/XB27EJPBS4VE.png https://forum.muffingroup.com/betheme/uploads/812/2CIEQLUB5PK3.png Best regards
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Hi, Your post has an Intro Header style selected, with which the video post format does not work. Edit your post, and change it to Default. https://forum.muffingroup.com/betheme/uploads/515/YN39SYYOMHU0.png Best regards
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2) Please also add this CSS code: @media only screen and (max-width: 767px){ .woocommerce table.shop_attributes th{ width: 70px!important; } } 3) It should be rather 1/1 wrap on tablet view. Best regards
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Hi, The setting from Betheme -> Theme options -> Global -> Logo should work: https://forum.muffingroup.com/betheme/uploads/957/U1SLM0VBKCGS.png If it does not work please send us the WordPress dashboard access privately through the contact …
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Hey, Please send us your custom CSS and JS, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice…
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Hi, You can use the sidebar menu builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Your website has under construction enabled: https://forum.muffingroup.com/betheme/uploads/153/QVMFHDR2WHAT.png Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/u…
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Yes, the submit button comes from the Contact Form 7, but you must remember to add it in your form. Best regards
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You can use custom HTML construction, but we do not provide help with creating such layouts, and you would have to contact your web developer regarding this. Hope the following link will help: https://stackoverflow.com/questions/19179424/how-to-wrap…
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Please create a staging domain with a copy of your website made with the Duplicator plugin, update Betheme there, and send us the WordPress dashboard and FTP access to this staging domain privately through the contact form, which is on the right sid…
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Hi, You can use ACF to create a new field where you will put the date, and display it in the Query Loop. See the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
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There is no option for a number of characters, but a number of words that show in the excerpt. You can set it up in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/998/5O7N7YFA8SKM.png…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Plugin installation is not enough because you must also have sliders. Please see the following article showing how to install sliders: https://support.muffingroup.com/faq/how-to-install-demo-sliders-using-revolution-slider/ Best regars
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Hi, From experience, it looks like a server cache. Please contact your hosting provider and ask about that. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following link: https://wordpress.org/support/topic/update-failed-could-not-create-the-upgrade-temp-backup-directory/ Follow the steps mentioned there, and check if the problem persists. Best regards
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Hi, This text should be automatically translated depending on your website language. Please check what language you have set in the WP settings. https://forum.muffingroup.com/betheme/uploads/356/2S45H15SOAQ1.png Best regards