Phil
Phil
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- Phil
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Hi, It could be because parallax is enabled for that section. Please temporarily enable Modern navigation in the Builder settings, and then try to export it. https://forum.muffingroup.com/betheme/uploads/961/4XQD28EVUH0E.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, We had to update the tool responsible for single-page import on that demo. Please try again now. Thanks
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Hi @xsiv, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under ma…
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Yesterday, we released an update. https://support.muffingroup.com/changelog/ Are you sure that your Betheme is up to date, and you still do not have these options? Best regards
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Hi You can switch the style in Betheme -> Theme options -> Global -> General to Simple to eliminate these stripes. https://forum.muffingroup.com/betheme/uploads/779/1E9W544PMQS1.png Another way would be to write a custom CSS code to remove …
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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1) I tried to log in again today, but it stopped working, unfortunately. 2) We do not have a Gallery with such pagination. Instead, you would have to use the Portfolio post-type and set to show Popup image on click. https://forum.muffingroup.com/bet…
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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1) If the animation is assigned to a product content, not a template (which seems to be in your case) then it has to be changed in the product. 2) To add new tabs to the product, you must use an external plugin with such functionality. Best regards
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I am quite not sure if I replicated your issue properly cause I did not notice anything wrong. Please see the following video: https://forum.muffingroup.com/betheme/uploads/741/D2XDH8O1I35O.zip Best regards
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Hi, You can send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Than…
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1) To determine whether the plugin is the root cause, please temporarily activate another theme, like Twenty Twenty-Four, and check if the problem persists. 2, 4) Please send us the WordPress dashboard access privately through the contact form, whic…
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1) I disabled the plugins with bulk deactivation, leaving only supported ones. To find the culprit, disable your plugins one by one. 2) If the product has variations, the price element always shows the range of prices, and the final price is display…
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Hi, 1) Elementor and BeBuilder are two different builders with different construction, so there is no option to migrate from one to another easily, and the layout must be recreated manually. 2) Go to Betheme -> Theme options -> Global -> Ge…
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Hi, We do not have such a button in our theme. It can be done with a custom code, but it is a complex customization with which we do not provide help, and you should contact your web developer. Best regards
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Hi, It can be activated in Betheme -> Theme options -> Shop -> General by Setting to Show Sticky shop menu option. https://forum.muffingroup.com/betheme/uploads/225/1Z62ZL8ZD4ST.png It displays the same icons as set for the header icons an…
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Hi, Can you tell me which method you used? Is the one with editing WP settings or with the file modification? Best regards
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Hi, Using the Column Text element would require writing a custom CSS code for that. Instead, I suggest using the Heading element. https://forum.muffingroup.com/betheme/uploads/297/CDBYFF3MMY5Y.png Best regards
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Hi, There is a left margin assigned to this part: https://forum.muffingroup.com/betheme/uploads/828/ZWXRQ7MLNIRW.png Please edit the mobile version of your page and set the left margin value to zero. https://support.muffingroup.com/video-tutorials/r…
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It is hard to determine why it did not occur to you before. You can put it as a regular element, not in a global wrap. Anyway, we are currently looking for a solution on this issue. Best regards
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I have changed that on your website: https://forum.muffingroup.com/betheme/uploads/741/94OXFV45TCLH.png But your server cache prevents you from seeing the change for users that are not logged in. Please clear your server cache and check it. https://…
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It was caused by the theme option being set. The product layout was set to three columns. https://forum.muffingroup.com/betheme/uploads/810/N2SGQ58OCDC2.png I have changed that to four columns, and now it works properly. We will take a look at this …
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Sorry, but I completely do not understand the sentence you wrote. Could you try to write a bit clearer and check your grammar? It would help me out. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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I have activated the Fixed position and disabled the sticky header, and it works. https://forum.muffingroup.com/betheme/uploads/531/Y333OD9WQLGD.png https://forum.muffingroup.com/betheme/uploads/799/6K6LJ55WRM9S.png Please check it out. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…