Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,061
Last Active
Roles
Moderator

Comments

  • Hi, You can create a header template with no content inside it, and assign this template to the Page Options: https://forum.muffingroup.com/betheme/uploads/380/I76ENH5SPVUE.png Or you can use the Blank Page template, but it removes the Footer as wel…
    in hide menu on a single page Comment by Phil June 26
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and you should find this image there: https://forum.muffingroup.com/betheme/uploads/198/6CQ6RJKAXF5B.png Best regards
    in How to chage this picture? Comment by Phil June 26
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not work please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://…
    in Custom Font Uploads not working Comment by Phil June 26
  • We are working on this, but adding these hooks requires some testing on our side to see if it does not break anything. Additionally, we are working on other features, which is why it takes some time. Anyway, I can assure you that we have it on the t…
    in Single Product Page Layout Issue with Variable Products Comment by Phil June 26
  • Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero: https://forum.muffingroup.com/betheme/uploads/602/9MHYUIKB73MJ.png Best regards
    in Header background Placeholder won't go Comment by Phil June 26
  • I am glad I could help. Please let me know if you have any further questions. Best regards
    in Switching to a default theme Comment by Phil June 26
  • Hi, I am glad to see that you handled it. If there is anything else I could assist you with, please let me know. Best regards
    in Entire background turns white when menu dropdown selected. Comment by Phil June 26
  • Indeed, this fix will also be implemented in the upcoming update. Best regards
    in Portfolio items ordered incorrectly Comment by Phil June 26
  • What you wrote is entirely correct. There is even a notification about this in the style tab. https://forum.muffingroup.com/betheme/uploads/431/5QMB8QNY9WHT.png To style headings individually, you should use the Heading element instead. Best regards
    in How to set custom formatting on a item Comment by Phil June 26
  • https://forum.muffingroup.com/betheme/discussion/comment/270782#Comment_270782 This indicated that it is not related to the theme itself, but to WooCommerce. That is why you should not hesitate and contact Woo support regarding this. https://forum.m…
    in checkbox general conditions of sale in order validation Comment by Phil June 26
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ It is an older one, but still valid. Best regards
    in form column with CF7 Comment by Phil June 26
  • I received your private message, but you did not attach FTP credentials. Please send another message with complete information. Thanks
    in Slider appearing on Category pages, but not on Shop main page Comment by Phil June 26
  • I received your private message, but you sent FTP access only without WP dashboard access. Please send WP access as well. Thanks
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 26
  • Hi, Thanks for reporting this bug. We have corrected it on your website, and this fix will be included in the upcoming update. Best regards
    in Dynamic data button does nothing in visual editor Comment by Phil June 26
  • Hi, 1) This is a part of the header: https://forum.muffingroup.com/betheme/uploads/455/GZ97B7GXQJNL.png So you must use the header builder to edit it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ And this is a part of the foot…
    in Editing section problem... Comment by Phil June 26
  • The bug you describe was corrected in version 28.1.2, so you should not have it in version 28.1.3. https://forum.muffingroup.com/betheme/uploads/732/J015MOQ76JBE.png Can you provide more details about it, please? Thanks
    in Create an offer slider in Agency 8 template Comment by Phil June 26
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hide Post Title section with Custom Post Type made with ACF Comment by Phil June 26
  • We have corrected it on your website. Please check it out. BTW I noticed that you do not have main portfolio page assigned anywhere. Please note that it is good to have it to prevent any potential issues. Best regards
    in Portfolio items ordered incorrectly Comment by Phil June 25
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Slider appearing on Category pages, but not on Shop main page Comment by Phil June 25
  • Please do a test and switch to another theme like Twenty Twenty-Five to check how it works there. When you do it, please let me know about the results. Thanks
    in checkbox general conditions of sale in order validation Comment by Phil June 25
  • Please check if you are still receiving errors now. Thanks
    in Getting errors on ERROR LOG Comment by Phil June 25
  • Sorry, but the WP login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/750/455Y7YK1KVN4.png Also, you did not attach FTP credentials. Please send another message with complete and working data. Thanks
    in Portfolio items ordered incorrectly Comment by Phil June 25
  • I have received your private message, but I do not know to what part you exactly refer to. Can you provide more details about it, please? Thanks
    in How to set custom formatting on a item Comment by Phil June 25
  • If you tell me the name of the demo, I can provide you list of links to images used within it. Best regards
    in How to access All Images across all themes? Comment by Phil June 25
  • Hi, Sorry, but I do not handle the mailbox, and accesses are forwarded to me, so I do not remember which access is whom. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://…
    in Global styles edit menu empty Comment by Phil June 25
  • https://forum.muffingroup.com/betheme/discussion/comment/270766#Comment_270766 Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message fro…
    in Space on mobile Comment by Phil June 25
  • Does the error message still refer to line 140? Since this line is empty, it is impossible for it to generate any errors. https://forum.muffingroup.com/betheme/uploads/182/PVRUPKVKXY0A.png
    in Getting errors on ERROR LOG Comment by Phil June 25
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to set custom formatting on a item Comment by Phil June 25
  • Hi, If the domain you created is a staging domain that follows the appropriate pattern, then you can freely use the license key later on the live domain. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging…
    in Transferring BeTheme License from Staging Site to Final Domain Comment by Phil June 25
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Portfolio items ordered incorrectly Comment by Phil June 25
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.