Phil
Phil
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- Phil
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Hi, We provide this forum in English only, so please continue with English. Can you please attach screenshots showing these messages? I could not notice them on your website. Best regards
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Hi, Without a link to your website, it is hard to say what could be wrong. Please record a video showing your issue, and I will try to replicate it in my environment. Thanks
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The shop slider element does not have the option to display random products. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Also, before sending, please en…
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Hi, Blog teaser does not have the option to make the whole image clickable. However, you can recreate such a layout with Query Loops and Banner Box element. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf http…
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Hi @Promotinobg, Unfortunately, without the WP dashboard and FTP access, we are not able to check this issue as we cannot replicate it, and we must check the files to locate the culprit. Best regards
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Where did you send it? I do not see it anywhere here. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Happy I could help. If you have any other questions or problems, feel free to ask. Best regards
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We do not have tabs with such a scroll effect as in your example, so for that, you would have to use the external plugin as well. Best regards
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If you have products, you can use the Shop Slider element, and the products will appear within it. Anyway, I don't know what custom code you're talking about. Can you please explain it more? Best regards
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Let's leave it as it is. If another person encounters this topic will know that suggestions should be posted in a specific discussion. Best regards
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and change the Layout to Default. https://forum.muffingroup.com/betheme/uploads/092/5M7FTS35UGIG.png If the result does not suit you, I suggest using the Header Builder. ht…
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I'm sorry, but you wrote outside my working hours (during the weekend), so I could not answer you. Also, please do not create duplicate topics/comments regarding the same matter. 1) Regarding your first question, some plugins, just like the one you …
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Hi, FAQ element does not have such an option. However, you can find it in the Toggle element, which is similar to FAQ but has more options available. https://forum.muffingroup.com/betheme/uploads/550/DFKPUH25X5ZF.png Best regards
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Hi, Do you have a backup of your website? If yes, then the only option is to revert a backup. There could be two reasons why it happened. First is a third-party plugin that we do not support interfered into it and caused this problem. You can find …
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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You must have WooCommerce installed, and some products created with it. Best regards
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Betheme has never had a delay for modifications on the websites. In such a situation, the root cause is always cache. Did you check the server cache, as I suggested? If you are unsure how to do so, contact your hosting provider. Best regards
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Hi, Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ You …
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We do not have such a feature. I think that could be resolved by using a WooCommerce plugin. I suggest searching on the official Woo website: https://woocommerce.com/extensions Best regards
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Yes, please resend them, as I could not find them. Thanks
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, enable Cart button extra options, and check if the display is better then. https://forum.muffingroup.com/betheme/uploads/041/RQFFA3KRD7P5.png Best regards
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These messages could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#…
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In the product template, you must add elements representing them which are Reviews, Additional Information, or Product tabs. https://forum.muffingroup.com/betheme/uploads/686/5MBI3YGUPM59.png Best regards