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Phil

Phil

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Phil
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  • Most likely, it is caused by the cache on your website. Please ensure that you do not have any caching plugin active in your WP. Also ensure that you do not have any caching tool on your server. Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
  • Hi, You can use any "dummy" email, such as [email protected], for that. Best regards
  • We do not know what caching plugin you are using. Most likely it should have in plugin description mentioned that it is for the cache. Probably, you do not have to keep it disabled forever, but adjust the plugin settings, and for that, I suggest con…
  • Hi, It means that you have some cache enabled. Please check if you do not have any caching plugins installed in WordPress and ensure that you do not have any caching tool enabled on your server. Best regards
  • Hi, These two are the same settings: https://forum.muffingroup.com/betheme/uploads/327/QVMEZZQIRFP0.png https://forum.muffingroup.com/betheme/uploads/804/1K4DZXC4DAOX.png It is just a different (older) version of WP and Betheme. Best regards
    in About edit Comment by Phil June 2024
  • Hi, Please see the following article: https://www.sliderrevolution.com/faq/customize-your-sliders-with-custom-fonts/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, A top and bottom padding is assigned to this section. https://forum.muffingroup.com/betheme/uploads/644/NVPEMHPJV1G5.png You can find this padding in the deprecated settings. See the following article: https://support.muffingroup.com/faq/what-de…
  • Hi, I can see that this button has styles assigned through BeBuilder, including font size, but you set it up for desktop display but not on mobile, so it inherits desktop value. Open the mobile view in BeBuilder and adjust the font size for this but…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Sorry, but I do not know what "Viewed Products" is. Can you explain greater what you refer to? Best regards
  • Hi @refike, This option is still available, and we did not remove it. https://forum.muffingroup.com/betheme/uploads/364/LI40V6VOZM28.png Best regards
  • Hi, This is how jQuery filtering works. It filters through portfolios that are already visible. Next to this option in theme options, there is information that this setting works best with as many posts per page as possible. https://forum.muffingrou…
  • Hi, You used the wrong element for that. Use Plain Text or HTML elements instead. https://forum.muffingroup.com/betheme/uploads/069/8ABVYN1SD3F1.png https://forum.muffingroup.com/betheme/uploads/601/JIA6LSA9M510.png Best regards
  • We have simplified HTML construction with the price, but we cannot remove it while the price is equal to zero. That is because some plugins are using this place and dynamically recalculate the price, so this element must exist even when starting val…
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
  • Hi, Please use the following CSS code: #Top_bar:not(.is-sticky) .menu li ul{  top: 65%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • So, I am waiting for your update about this matter. Best regards
  • Hi, Did you create this template by copying another one? If yes, it might be the reason why it does not work as UIDs are not re-assigned. Please check it now. I saved revision of the template and restored it to regenerate UIDs. Best regards
  • For a test, I changed the font in the menu, and everything worked correctly. https://forum.muffingroup.com/betheme/uploads/262/Y1KBSZSJOL0R.png Are there any extra steps to reproduce your issue? Best regards
    in fonts Comment by Phil June 2024
  • Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
  • Hi, Please do as the error message says, so check if your code does not have any mistakes or errors, go to Betheme -> System status and ensure that your server meets theme requirements, or contact your hosting provider to check the source of this…
    in Error 503 Comment by Phil June 2024
  • What you show means that your server does not handle that many actions in a short period of time, especially since no one reports issues similar to yours. I can only suggest contacting your hosting provider regarding this. Best regards PS. Please n…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Seach Page Comment by Phil June 2024
  • Hi, 1) Image size can be adjusted in Betheme -> Theme options -> Blog & Portfolio -> Featured image. https://forum.muffingroup.com/betheme/uploads/936/3I079I2GIA0D.png 2) Hearts can be hidden in Betheme -> Theme options -> Blog &a…
  • Hey, Please send us your license key, the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Pleas…
  • Can you please attach a link to that page, please? Thanks
  • You can use the Icon Box with the following dynamic data: {postmeta:mfn-post-love}. https://forum.muffingroup.com/betheme/uploads/104/4M22G4WB8CWN.png Best regards
    in Site crash Comment by Phil June 2024
  • Hi, How did you migrate your website? We recommend using the Duplicator plugin, as we never had problems with this plugin. https://wordpress.org/plugins/duplicator/ So if you have a chance I suggest moving it again with this tool. Best regards
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