Phil
Phil
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- Phil
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I am glad to see that you handled it. Please let me know if there is anything else I can help with. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Do you mean other pre-built websites? There is no option for that, as you must import the demo first. Also, remember about image licenses. https://support.muffingroup.com/faq/can-i-use-stock-images-from-pre-built-website/ Best regards
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Hi, You must set them manually in the element. There is no option to edit default values globally. Best regards
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On the Betheme side everything seems to be fine, especially as I showed, the translation I made have links correctly showed and translatable. I suggest contacting WPML support instead. Best regards
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No, there is no option to select more than one popup under the Page Options. If you would like to see this feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-fo…
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If this happens again, please let me know, and try to remember if any specific actions were taken when it happened/ Thanks
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Indeed, it is still valid. Also, note that something like the “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses, allowing users to utilize these plugins within the theme without needing to purchase th…
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Hi, Yes, your changes will remain intact as these data are stored in the database and changing the theme does not have impact on that. Best regards
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We tried to use the FTP credentials you sent before do not work. Did you remove them or change them? Best regards
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You wrote beyond my working time, so I could not answer you. Sorry, but I do not understand. Why you cannot add it? Just add a section with a heading element and title of that page. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
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I opened the translation for French and it appears correctly: https://forum.muffingroup.com/betheme/uploads/565/K5VJQ1JWCQDS.png Please try to remove the translated page: https://forum.muffingroup.com/betheme/uploads/609/AYX6ZPQZIUC2.png (remember t…
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Do you have the newest version of Betheme installed?
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Hi, Sorry, but it is not Betheme related question. You should contact WooCommerce support instead. Best regards
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5) Did you notice when it happened? Did you take any actions before it occurred? Best regards
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Hi, Please see the following video tutorial: https://youtu.be/IPaUF8UEdz8?si=8I0tx2Ou8ny8YZ2l Best regards
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This part is made with the Elementor: https://forum.muffingroup.com/betheme/uploads/780/OADV2RFPHF19.png On the contact page the Subheader appears which can be hidden in Page Options: https://forum.muffingroup.com/betheme/uploads/955/WBUN42M1HG0F.pn…
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You can disable it in Betheme -> Theme options -> Globals -> Image frame: https://forum.muffingroup.com/betheme/uploads/253/3EGPO22WVF7D.png Best regards
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Hi, FYI, this is not Slider Revolution support, but Betheme support. 1) I believe the best will be using SVGs for that. 2) You must adjust the position of your elements inside the slider. The following article should be helpful: https://www.sliderre…
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I can see that you used the shop archive template incorrectly. Instead of creating 21 templates with the same layout, but with the Shop Products element that has a different category selected within it, you should create one template with the Shop P…
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WooCommerce has its standard ordering options: https://forum.muffingroup.com/betheme/uploads/494/J5M9IOXIQRPC.png For the custom ordering option selected, you must set the menu order in the product edition. https://forum.muffingroup.com/betheme/uplo…
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Please go to Betheme -> Theme options -> Responsive -> General, and use the Flexbox Container settings option. https://forum.muffingroup.com/betheme/uploads/936/8Z79DY0PNQEU.png Best regards
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I have copied the content of that page to the second testing page, translated it as follows: https://forum.muffingroup.com/betheme/uploads/409/FMU2C46GR4BJ.png And it works properly. https://forum.muffingroup.com/betheme/uploads/058/I4I44C7X6BLD.png…
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Hi, Please go to Betheme -> Theme options -> Global -> General, and change Style to Simple: https://forum.muffingroup.com/betheme/uploads/155/EEVI2FS9HMEM.png Best regards
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No, there is no option for that. Best regards
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I created a new page for testing purposes (BeSupport test page), and the translating link in the Icon Box worked correctly. Are there any particular steps I should take to replicate this issue? Best regards
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1) Sorry, but I do not know to which CTA you refer. Can you provide more detail, please? 2) You must edit these icons on mobile view, and set the image width for them. Additionally you can reduce the right margin to get the icon and text closer: htt…
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Sorry, but you did not attach a link to your website anywhere. Anyway, yesterday we released an update that should fix that, so please update Betheme to the newest version and check if the problem persists. If the update does not work, please attach…
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Hi, Are you using the Shop element on the WooCommerce archive template? If yes, please remove it and use Shop Products instead. https://forum.muffingroup.com/betheme/uploads/807/YYR59N9UW4XU.png Then check if the order is correct. Anyway, we do not …