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Phil

Phil

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Phil
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  • We highly doubt that your server is good enough for your website. Standard WooCommerce query takes 0.5s, which is unacceptable. https://forum.muffingroup.com/betheme/uploads/895/NT3YRHGXB2RT.png We tried to look at our queries through FTP, but after…
    in site speed Comment by Phil May 2024
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, HR and Divider shortcodes are the same elements. It is just an additional name to make it easier to find for people familiar with HTML and using <hr> tag. Shortcode corresponds to the Divider Basic element. Thanks for noticing the links mi…
  • Typography in the Column Text element works only with simple text tags such as <p>, <span>, <b>, etc. If you put headings in this element, styling will not work because styles from Theme options influence it. That is why we have a …
  • Sorry, the link did not work properly as it should be a playlist. Check this one: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Anyway, Query Loops can display products. https://forum.muffingroup.com/betheme…
  • Hi, We do not have a feature for Custom Post Type creation. You would have to use a plugin for that, e.g., Toolset, or create it manually by editing the files, but we do not provide help with file customization, so you would have to contact your web…
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privately thr…
  • Hi, Go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the Sticky arrows option. https://forum.muffingroup.com/betheme/uploads/284/W9DUUDV9EDKP.png Best regards
  • Hi, I recommend using the template to have higher customization options. To open a popup from a button, do the following: When you create a template, open Settings, change Display trigger to "On click", copy popup ID and update template wi…
  • Hi, Sorry, but I do not understand your question. Can you describe it in more detail, please? Thanks PS. Please do not created duplicate discussion about the same topic
    in Alignment issue Comment by Phil May 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Theme does not count, but it is done on the server side, so we do not have an influence on that. Changing the time zone is not a workaround but an option to adjust the differences you have between where your server is located and your website zone, …
  • The login credentials you sent previously do not work anymore: https://forum.muffingroup.com/betheme/uploads/643/SPYFELGA9JL4.png Did you change it? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Comment by Phil May 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • So you handled changing these links, right? Can I help you with anything else? Best regards
  • Without a link to the website, or at least a screenshot showing what you refer to and information about which pre-built website you used, it is really hard to provide appropriate support with only a brief description. If your website is not publicly…
  • I am glad to see that you handled this. If you have any other questions or problems, feel free to ask. Best regards
  • 1) Change the heading to h4 and use the following CSS code: .woocommerce .products .product .desc .mfn-woo-product-title{  font-size: 24px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Please use this code: @media …
  • Duplicator PRO is not required to import backup as you can do it through FTP. See the following video tutorial: https://youtu.be/UbI-soAXsoQ?si=ExisAGN-pOrhjzTf Best regards
    in Website backup Comment by Phil May 2024
  • I am happy to see that you found it. Can I help you with anything else? Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • In that situation, you should contact your graphic designer to create it for you or provide guidance on how to achieve what you need. Best regards
  • Hi, Image sizes from theme options are defined in places such as Blog & Portfolio -> Featured Image, Shop -> Products list, Shop -> Single product. https://forum.muffingroup.com/betheme/uploads/570/VU7IEGASBABL.png https://forum.muffing…
  • Hi, Go to Betheme -> Theme options -> Footer, and enter your own copyright text there. https://forum.muffingroup.com/betheme/uploads/369/RBQR0P4Y3OCB.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Did you remove the widgets and re-enter them as I suggested? If yes, please send us the WordPress dashboard privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what mig…
    in Widgets Comment by Phil May 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some other theme like Twenty Twenty-Four and recheck that. Thanks
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