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Phil

Phil

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Phil
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  • Hi, The problem with assigning pages in popup conditions is that it generates problems for websites that has many pages, so that is why popups can be assigned in the page options. https://forum.muffingroup.com/betheme/uploads/780/6UAEBYV67AIH.png Re…
  • Hello, There is no option to display title, description, and caption at the same time in the standard lightbox. You can enable an option to display alt text as a caption, and you can find this option in Betheme -> Theme options -> Addons &…
  • Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
  • Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
  • That is because Appearance -> Customize custom CSS is independent, just as custom CSS in a child theme. These are two different ways to implement custom CSS into your website, so if you edit one the other will not reflect these changes. You must …
  • Now it works. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in icon header Comment by Phil June 24
  • I just checked your website with this tool: https://wave.webaim.org, and it does not show any problem related to what you showed on your screenshot. If you could ask the team that did the analysis for you for more details, I could take a closer look…
    in Accessibility Comment by Phil June 24
  • There is no option for that because this image is assigned to the Header_wrapper div: https://forum.muffingroup.com/betheme/uploads/949/F4ZQKGXCPT32.png If you add aria-hidden to it, then nothing within this div will be visible for people with disab…
  • The fix we made was in the theme files, so you can update this plugin freely. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Space on mobile Comment by Phil June 24
  • As I mentioned earlier, all images for the demo you installed are available in the WordPress media library. Please note that you should replace all media that comes with the demo, as it is licensed separately. If you would like to know the license i…
  • Unfortunately, I could not log in because of this: https://forum.muffingroup.com/betheme/uploads/377/7MNC8PXZXI3H.png Can you disable it for a while, please? Thanks
    in Mobile Display Comment by Phil June 23
  • The login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/031/CLQ42D6AKTK4.png Also you did not attach FTP access. Please send another message with complete and working data. Thanks
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • You can translate parts that come from the theme through Betheme -> Theme options -> Translate. https://forum.muffingroup.com/betheme/uploads/866/G5WRYDVUKJ7J.png Best regards
  • Activate the One Page option for the page that has these anchor links, and check if it works as intended then. https://forum.muffingroup.com/betheme/uploads/990/RXEBOPQYKQ6O.png Best regards
  • Hi, It will be fixed in the next update. Best regards
    in QUERY LOOP Comment by Phil June 23
  • As always, I am delighted that we could help, and thank you for your kind words. Best regards
  • Hey, Indeed, this message means that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this…
  • Hi, I do not see any link inside of a link on your website. Can you tell me what tool did you use to check that? Best regards
    in Accessibility Comment by Phil June 23
  • It also seems to come from your child theme but the construction is different from what you mentioned: https://forum.muffingroup.com/betheme/uploads/060/Y7ECWK7AG4DC.png Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hey, If you want us to take a closer look at this, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might …
  • All images available in that pre-built website are already available in your Media tab. I do not understand what you mean by "other plugin". Would you be so kind as to explain yourself better, please? Thanks
  • @a40maV1ta, Try the following CSS code: .mcb-sidebar:before{  background-color: #0f0; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, So everything is fine now? Is there anything else I can help you with? Best regards
  • Hi, 1) To change the price color in the side cart, use the following CSS code: .mfn-cart-holder .mfn-ch-product .woocommerce-Price-amount bdi{  color: #213705; } .mfn-cart-holder .mfn-ch-product .price .woocommerce-Price-amount bdi{  font-size: 20px…
  • Hi, Neither Betheme nor basic WooCommerce has functionality to remove or add fields in checkout. For that, you would have to use some external plugin, but I cannot recommend any other than the ones we support: https://support.muffingroup.com/documen…
  • Hi, This image is loaded with inline styles in the Column Text element: https://forum.muffingroup.com/betheme/uploads/387/GMBF2TLR153D.png Edit it and change HTTP into HTTPS, and the problem will be gone. Best regards
  • I checked your website, and it seems to work fine on Edge. See the following video: https://forum.muffingroup.com/betheme/uploads/381/XPBAI3RH0ISK.zip Are there any particular steps to reproduce your problem? Best regards
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