Phil
Phil
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- Phil
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You have some redirections set on your server which causes this issue. To correct that you must contact your hosting provider. Best regards
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1) Edit your menu, and add categories as submenu. https://forum.muffingroup.com/betheme/uploads/271/9O2PNYS0ADZT.png If you do not see Product categories in Appearance -> Menu, open the Screen Options and select the appropriate checkbox. https://…
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Thanks. Now the link works, but the login credentials do not. https://forum.muffingroup.com/betheme/uploads/603/YGHVEFX904OF.png Please resend them and ensure that they are correct. Best regards
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I checked this pre-built section and everything seems to be fine with it for me. Can you tell me the steps you proceeded, so I can replicate that, please? Thanks
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Hi, Please add a button, icon box, or any other element that suits you and has a link field, and add #Wrapper as a link, and scroll class. https://forum.muffingroup.com/betheme/uploads/209/C4L0IH0PMWIK.png https://forum.muffingroup.com/betheme/uploa…
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The tool responsible for single-page import was updated in the weddingvideos demo. Please try again. Best regards PS. We noticed that you created the same Post in our FB Group. Please do not create duplicate topics in different places, as it create…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Did you use HTML tags inside the FAQ? Can you attach a link to that page, please? Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Please see the second point in the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
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There was a bug in the files. We have corrected it, and this fix was also included in the last update. Best regards
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We have corrected it on your website, and this fix will be also included in the upcoming update. Please check it out. Best regards
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We have corrected it on your website. Please check it out now. We will also include this in the upcoming update. Best regards
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We are located in the Central Europe. We have corrected the Launch pre-built website, and now, after import, the error is gone. When I receive access to your website I will check it all. Best regards
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Hi, You have HTML errors on your website which are probably the root cause. https://forum.muffingroup.com/betheme/uploads/607/QK3VDJA1C6FB.png Please check all places where you used HTML tags, and ensure that all tags are placed and closed correctly…
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I received only the first part of your message without passwords. Did you attach a link to this forum discussion to the second message too? If you did not then the person who manages the mailbox will not know that this message should be forwarded to…
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We received you FTP access. As soon as we find something or correct that, I will let you know. Best regards
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The function attachment_url_to_postid() retrieves an image's ID from the database based on its URL. This ID is necessary to assign metadata to it, such as size and alt tags. This function, being a WordPress core function, unfortunately, has performa…
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Sorry, but the link you have sent is not working. https://forum.muffingroup.com/betheme/uploads/822/XJ5RIK3IWJDD.png Are you sure that it is correct? Best regards
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Try the following CSS code: .mcb-sidebar{ z-index: 1!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, You can do that in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/914/CAQ9MQN8HBWJ.png Best regards
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Hi, Does the same thing happens when you try to edit this page through WP panel? Best regards
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If you encounter any problems and have any questions during recreating the website from scratch, please let me know, and I will gladly assist you. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Such customization requires file modification with a child theme in which we do not provide help. Best regards