Phil
Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, No, there is no filter for that, and you must provide custom field names manually. https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
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Hi, You must add autoplay and mute parameters to the video link like this: https://forum.muffingroup.com/betheme/uploads/214/Z1NFAD2FCJVA.png Best regards
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Please go to Betheme -> Theme options -> Shop -> General, and see if you have Cart checked for the Show icons option. https://forum.muffingroup.com/betheme/uploads/452/56EL30OY3QOA.png Best regards
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If you are using Elementor product templates you should contact their support as we are not the authors of it, and we do not have influence on it. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Can you attach screenshots of what you refer to exactly, please? I do not want to misunderstand you. Thanks
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1) Query loops can be activated for sections as well, so you can have two wraps (columns) in the Query Loop. 2) I have checked that on your website, and the order by date seems to work right away. See this video: https://forum.muffingroup.com/bethem…
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Hi, Can you explain what is happening in more detail, please? Is there any error message? Do you have the most current version of Betheme installed? Best regards
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Hi, You must open your header template with the header builder and change these icon colors in the style tab of the icon element settings. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, We are always happy to see that our theme meets your expectations. Please go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the Show all posts option. https://forum.muffingroup.com/betheme/uploads/007/JD070…
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Hi, Please go to WooCommerce -> Settings -> Accounts & Privacy, and check an option to allow create account on my account page. https://forum.muffingroup.com/betheme/uploads/625/OOXIFGQ7HMGN.png Best regards
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Hi, We do not have an option for that. You must use some external plugin for that. Best regards
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You have a custom CSS code that overwrites it. You will find it in Appearance -> Customize. If you are not sure which is the root cause remove your CSS one by one. Best regards
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This is an older demo with unwanted behavior. It was corrected between some versions of the Betheme, and if you install this demo you will notice that the sidebar menu hides when you click on any of the menu items. If you would like to have a differ…
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Hi, There is no option for that. The only available post types in Query Loops are the ones that you can already see in the dropdown menu. Best regards
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To build headers with Elementor, you must have the PRO version of this plugin. Best regards
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Hi, 1) This text is the same as the cart page name. When you change the cart page name it will change there as well. 2) As I can see, you are using the product template, so the text in the add to cart button can be changed in the template within thi…
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We do not have reCaptcha in Betheme, and that is why you did not find an option for that. For that you would have to use some external plugin. Best regards
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We have it on our to-do list, but I cannot tell you the estimated time when it will be out. Best regards
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Your child theme is the root cause. After I disabled it, BeBuilder started to work correctly. https://forum.muffingroup.com/betheme/uploads/989/C7AQS2KC92ZC.png Best regards
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Hi, Please do not share your license key in the forum as others can see it. Try to deregister the license key and register it again, and see if the problem persists. Thanks
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Hi, Sorry, you wrote beyond my working time so I could not answer you. Please check if the same thing happens when you activate some other theme like Twenty Twenty-Four. When you do that, let me know about the results. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) Change the Content from Post-Based to custom and the Layout type to Carousel. https://forum.muffingroup.com/betheme/uploads/408/JTPDUQM0SF0P.png https://forum.muffingroup.com/betheme/uploads/576/7BQHRJ3R3CXD.png https://www.sliderrevolution.com/d…
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Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
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You must contact your web developer to take a closer look at what modifications are the culprit and correct them. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hi, These are parts of the single product template, so you must remove them there. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards