Phil
Phil
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- Phil
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1) If the plugin is a premium bundled plugin, it must be updated through Betheme -> Plugins. 2) You must use it if you change image size e.g. in Theme options -> Blog & Portfolio -> Featured image. 3) Please, check the following link. T…
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Hi @warlock-9000, Log into your WP Dashboard, and in the top bar, you can see if you have any pending updates. https://forum.muffingroup.com/betheme/uploads/647/CFFYNRBFDKCO.png Best regards
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Hi, I have checked your webiste, and these fields are empty: https://forum.muffingroup.com/betheme/uploads/484/3BPG7A0ON0AX.png Moreover I did not notice if you added them to the product template. I have added one of them in the template, and filled…
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I have activated this option in Theme options: https://forum.muffingroup.com/betheme/uploads/675/UVNFCPPVMUEP.png Please check your website now. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The slider is made with the Slider Revolution, so you can modify it with this plugin. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
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Hi, There is no setting for that in the Video element. As a workaround, you may put an element with a link with an absolute position to overlay the video element. https://forum.muffingroup.com/betheme/uploads/305/DV866PRHW6GP.png Best regards
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Hi, This demo uses a header template made with the Header Builder, and you must change it there. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, It can be removed in Appearance -> Menus. Ensure that you have description shown in the screen options: https://forum.muffingroup.com/betheme/uploads/501/F0UMVFGG3769.png Best regards
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Hi, In the pre-built installation process, there is a popup regarding database reset. If you select that you want to use reset, then all your pages, posts, products, etc., will be removed. You can omit this set so all this content will stay untouche…
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Hi, Go to Betheme -> Theme options -> Header &Subheader -> Subheader, and check options to hide breadcrumbs and title. https://forum.muffingroup.com/betheme/uploads/895/VN95HMN62Q3L.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
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Sorry for all the obstacles. As soon as possible we will take a look at this, and correct these problems. Best regards
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I mean if you encounter any issues on your website that come from the customizations you made in the files (child theme), you should contact your web developer to correct these issues. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
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No, I did not make any changes. Please clear your browser cache. You can also check it on other browser an in incognito mode. Best regards
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In the Query Loop activate arrows, set their style to custom, and adjust the position where you need them. https://forum.muffingroup.com/betheme/uploads/124/RUGREV7IAXYS.png https://forum.muffingroup.com/betheme/uploads/938/99LW03ZJGIRF.png Best reg…
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You did not set this section to Full Width. It is Default at the moment: https://forum.muffingroup.com/betheme/uploads/521/589PXYAIA13D.png Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/252898#Comment_252898 We must check the files to locate the culprit, so there is nothing you can do on your end, unfortunately. https://forum.muffingroup.com/betheme/discussion/comment/252899#…
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Now I can see that it works correctly. See the following video: https://forum.muffingroup.com/betheme/uploads/080/K3D4I5M327N4.zip Best regards
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@partekitsolutions, We have received your private message, but the FTP you sent is not working. Can you resend it, please? @mfq000, We have corrected it on your website, please check it out. This fix will be also included in the upcoming update. B…
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We have corrected it on your website. We will implement this fix in the upcoming update as well. Best regards
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Try the following CSS code: .widget_nav_menu ul{ padding-left: 20px } .widget_nav_menu ul li::after{ left: -20px!important; } .widget_nav_menu ul li a{ font-size: 14px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. …
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Hi, Go to Betheme -> Theme options -> Global -> Navigation & Share, and you can disable it there. https://forum.muffingroup.com/betheme/uploads/880/U56JURPGBDRD.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ Best regards
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The other workaround you can do is to use two wraps next to each other and inner wraps inside of them. https://forum.muffingroup.com/betheme/uploads/097/1RC5SJ5OZIGD.png Best regards
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Please attach a link to page with that video so we can take a closer look at this. Thanks