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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please do not create duplicate comments regarding the same topic. Please continue on the following discussion: https://forum.muffingroup.com/betheme/discussion/73948/be-theme-multi-language-setup#latest Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in font products Comment by Phil April 2024
  • Polylang was the culprit. I have deactivated it and activated it again, and it seems to work correctly. https://forum.muffingroup.com/betheme/uploads/086/HW2W34N4TU29.png Best regards
  • I have proceeded with the update, but I do not see any issues on your website. Should I check some specific pages or parts of your website? Best regards
  • When you upload an image to the media library there are automatically generated versions. You only have to ensure that it has aspect ratio as other images, and not smaller then what you set in Betheme -> Theme options -> Blog & Portfolio -…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • The only what I can suggest is to change the mega menu position: https://forum.muffingroup.com/betheme/uploads/171/1LRVH23W8MPK.png Or changing the menu position to the left to be closer to the logo. There is no setting to make the submenu full heig…
  • Hi, Please use the following CSS code: .testimonials_list .desc blockquote{  text-align: right!important; } Put it in Betheme -> Theme options -> Custom CSS JS -> CSS. Best regards
  • You did not send FTP access as per Albert's request. BTW did you try activating on this website another theme to see if the same thing happens then? Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • If you have some values set in the deprecated options, you must remove them because without that the ones from Advanced tab will not start to work. Best regards
  • We have corrected it on your website. Please check it out. You had the wrong conditions assigned to your templates, and with the current setting, it works. Best regards
  • You can use any dummy address such as "[email protected]". Best regards
  • Please use the following CSS code: .wishlist .wishlist-row .one-second .mcb-column-inner ol, .wishlist .wishlist-row .one-second .mcb-column-inner p:not(.price){  display: none; } .wishlist .wishlist-row{  width: 100%!important; } Best regards
    in Wishlist page Comment by Phil April 2024
  • Hi, Do you have a backup of your website? We want to proceed with the update to see what is happening, and backup is necessary for safety. Best regards
  • Use the contact form I have sent a link to in my first message. Thanks
  • Hi, Please see if these settings are not placed in the deprecated fields. See the following article about that: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It seems that you are using the Header Builder. With it, you can add Link titles to your elements, such as the Hamburger menu or Icon. https://forum.muffingroup.com/betheme/uploads/331/Z7IMXL90N2GD.png https://forum.muffingroup.com/betheme/uploads/1…
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • It is a Subheader. You can reduce its size by setting a smaller padding value in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/132/GZTNO98P2982.png If you want to hide it on s…
  • Hi, When you edit your Footer template, and open the Footer Options, you will find a setting for this style there. https://forum.muffingroup.com/betheme/uploads/540/MWOZQEY12CEY.png Best regards
  • Hi, Some minor changes can be done with a custom CSS code. If you explain what you need, I will do my best to help you. Best regards
    in Wishlist page Comment by Phil April 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, 1) Please activate some other theme like Twenty Twenty-Four, and check if the same thing happens there. When you do that, let me know about the results. 2) For that, you can use a custom product template and add such a link there. https://suppor…
  • Hi, Yes, in the portfolio there is a possibility to add a custom link to the single project: https://forum.muffingroup.com/betheme/uploads/917/RKX89U482FLJ.png And in theme options you must set the Project link to go to the Project website. https://…
  • Hi, You can do this by changing the style in Betheme -> Theme options -> Global -> General to simple or by writing a custom CSS code. https://forum.muffingroup.com/betheme/uploads/790/1144CXLDN0YA.png Best regards
  • Hi, To change that you can use the BeCustom plugin. See the following link: https://muffingroup.com/betheme/features/be-custom/ Best regards
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