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Phil

Phil

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Phil
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  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? It would help if you attach screenshots showing what you refer to. Best regards
    in About Login Comment by Phil April 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please ensure that you set up your contact form properly. https://contactform7.com/setting-up-mail/ Best regards
  • Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, I did not see a Query Loop on the page you sent the link to, so I created one at the end of it, and everything works correctly. https://forum.muffingroup.com/betheme/uploads/340/HIDOMFT20YIO.png I have hidden it so as not to interfere with your …
  • Hi, The account you have sent access to does not have admin rights. Anyway, that is not how the conditions work. When you exclude a category there, it means that you do not want this template to be displayed for the category archive (category produc…
  • Try the following CSS code: .mcb-item-jeo1k12m .posts_group.lm_wrapper.col-3.grid {  display: flex;  flex-wrap: wrap; } .mcb-item-jeo1k12m .blog_wrapper .post-item {  display: flex;  flex-direction: column; } .mcb-item-jeo1k12m .post-desc-wrapper { …
  • Hi, Are you sure that you disabled all of the plugins? Did you not omit any of them? I can that in your WP admin bar, you have a tab from SiteGround plugin and I know from experience that in most cases one of SG plugins is the culprit. Best regards
  • Hi, You can use Banner Box for that. See the following link: https://muffingroup.com/betheme/elements/banner-box/ Best regards
  • 1) It can be disabled in Betheme -> Theme options -> Shop -> General by hiding the Sticky shop menu: https://forum.muffingroup.com/betheme/uploads/826/ZZU1M28KPZUA.png 2) Edit the header template, open section settings, and under Advanced -…
  • Hi, Put links in the place of "#": https://forum.muffingroup.com/betheme/uploads/969/VSANB9L9YAA8.png Best regards
    in edit footer Comment by Phil April 2024
  • We answer questions or resolve issues related to Betheme or any kind of problems between our theme and the plugins we support. What you are asking is not anyhow related to the things I mentioned, and as Albert suggested, you should contact your web …
  • Hi, Please edit your page and activate the Blank Page template. https://forum.muffingroup.com/betheme/uploads/283/L3OZSA8SEC1D.png Best regards
  • Hi, No, there is no option to change only one element style. Best regards
  • The file that controls that is wp-content/themes/betheme/functions/theme-functions.php. Best regards
  • It is an event for your function just as described here: https://www.w3schools.com/jsref/event_onclick.asp Best regards
  • It all depends on the browser width. If it is higher than 960 then the laptop view appears, if it is smaller then 960 then it will be tablet. https://forum.muffingroup.com/betheme/uploads/753/XDTJY6IDMBYB.png https://forum.muffingroup.com/betheme/up…
  • We have corrected it on your website. Please check it out. Best regards
  • Did you also check that in the menu item? https://forum.muffingroup.com/betheme/uploads/736/68NP65M1MD5N.png Best regards
  • Hi, Does the same warning message appear when you activate another theme? If you did not check that, please do so and let me know about the results. Thanks
  • If you deregister the license from the subdomain, and then register it on the main one and subdomain after, then everything will work correctly. Best regards
  • Hi, We do not have such functionality. What you ask requires custom modifications for which we do not provide help, so you should contact your web developer. If you would like to see this feature in future updates, please let us know on the followin…
  • Hi, Header Builder is no longer a plugin but a part of the theme package. See the following video: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Go to Betheme -> Theme options -> Global -> Logo, and set up the logo there. https://forum.muffingroup.com/betheme/uploads/299/N9TDPO525YYP.png Best regards
  • In the WP panel, open the Slides tab and add translations for them like for regular pages: https://forum.muffingroup.com/betheme/uploads/310/5XTCS7MC41K1.png Best regards
  • We have tested it with plugins disabled, and the speed significantly improved. https://forum.muffingroup.com/betheme/uploads/079/839XFNZ7NPYY.zip Also, I checked that with another theme, and the same thing happened. https://forum.muffingroup.com/bet…
  • Sorry, but this is not an answer to my question. Did you contact your hosting provider and ask to increase the max execution time on your server? If not, please do that because, as I explained earlier, currently, it is not enough for pre-built websi…
  • Please open the Header Options and Disable the Mobile header. https://forum.muffingroup.com/betheme/uploads/397/UUC80FYZVZII.png When you do that, the mobile version of your template will inherit its display from higher resolutions, but you will hav…
  • In that case, we need you to send us cPanel or database access, as we are not able to find anything in the files or your WP settings. Best regards
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