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Phil

Phil

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Phil
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  • Hi, It looks like a Subheader. You can make it smaller by reducing the padding value in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/335/3ALAYCX2TH66.png If it is not that, p…
  • Please use the following CSS code: .shop_slider .slick-slide .desc h4 a{  -webkit-line-clamp: 2!important;  display: -webkit-box;  -webkit-box-orient: vertical;  overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -&g…
    in aliniere Comment by Phil April 2024
  • Sorry, but I could not answer you because you wrote beyond my working time. See the following article and do the steps described there: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
  • Hi, Sorry, but I could not answer you because you wrote beyond my working time. Please contact your hosting provider and ask them to look into this problem. It seems that your server has run out of memory. Best regards
  • Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy  So, if you want to modify files and don't know how you should contact your web develop…
  • Hi, You can edit it in the Shop archive template. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
  • Please see the following article and do the steps described there: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ Thanks
  • This text cannot be changed directly, but there is a workaround. Open your single product template, open Product Related settings, and open Typography under Style -> Item title. Set the font size and line height to zero. https://forum.muffingrou…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, 1) The margin value causes that. See the following screenshots showing how it looks when I disabled the left margin: https://forum.muffingroup.com/betheme/uploads/818/0NOCR9RMLJZW.png https://forum.muffingroup.com/betheme/uploads/632/MJFXDBUNHD7…
  • Hi, Please see the following article and ensure that you did all the steps as described there: https://support.muffingroup.com/how-to/how-to-set-up-favicon/ Best regards
  • Hi, No, we do not have such setting in our theme. Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ Thanks
  • Hope that increasing these values helped. If I can help with anything else, please let me know. Thanks
  • Hi, Did you upload these icons to icoomoon app or choose them in the icomoon website? Can you try it with another icons package? Can you try it with another browser? Thanks
    in Icomoon Error Comment by Phil April 2024
  • I tried to help as much as I can but as it is more complex I can only suggest you to contact some SEO specialist regarding this. Best regards
  • Hi, Thank you for your good wishes, and all the best for you. We do not have an option in our theme to select a particular category for a fake sale notification. It might be done with file modifications, but we do not provide help with such customiz…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Registration Comment by Phil April 2024
  • I can see that you use Elementor header builder. It is not our feature, so you should contact Elementor support instead. Best regards
  • Hi, Share icons, as the name says, are for sharing products. Not all socials have a share option, and the most popular are the ones that display there. Social icons from your first screenshot are links to your social media. They appear in some heade…
  • Hi, Yes, you can do that. For duplication, we suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/. When you put it on a new domain, deregister the license key through Betheme -> Dashboard, and put the freshly purchased …
  • Thanks for letting us know what the root cause was. It will surely help others who use this extension and have the same problem. If we can help you with anything else, please let us know. Thanks
  • Please send me a screenshot showing your Permissions tab. https://forum.muffingroup.com/betheme/uploads/350/T0VBAICVGQ6G.png Thanks
  • Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how, you should contact your web develop…
  • Hi, Please see the following link: https://support.muffingroup.com/faq/error-404-in-templates/ Follow the steps from it, and check if the problem persists. Best regards
  • For that you can use the Toggle element and put the text you want to expand in it. https://forum.muffingroup.com/betheme/uploads/237/6DEMTL7TQ01T.png Best regards
  • Hi, There is no option to stretch icon boxes. Instead you can set stretch option in the section settings: https://forum.muffingroup.com/betheme/uploads/810/QZ2UTE6D0QJZ.png The icon boxes are in separate wraps with a border assigned to them: https:/…
  • You can set it up in the style tab of the elements. https://forum.muffingroup.com/betheme/uploads/828/IC9ZJ09KJMCS.png Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check it out. Notice! Please attach a link to this forum discussion. Sending…
    in Footer space Comment by Phil April 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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