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Phil

Phil

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Phil
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  • Hi, One of your custom CSS causes that. When custom CSS are deactivated on your website, it looks like this: https://forum.muffingroup.com/betheme/uploads/094/MASYX9WIUI3Q.png Best regards
  • Hi, 1) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this …
  • Hi, I am happy to see that you found the root cause. Is there anything else I can help you with? Best regards
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • If you did not notice, the update is already available. Best regards
  • Yes, it will be applied to all buttons on the site. If you want to do this for only one button you must do the following: In Button element settings under Advanced tab change the width to Inline. https://forum.muffingroup.com/betheme/uploads/018/RD8…
  • Hi, You have set up your layout wrongly. Negative margins, large margins, custom heights, and other stuff break it all. I suggest you carefully watch these two video tutorials: https://support.muffingroup.com/video-tutorials/responsive-editing-in-be…
  • 1) Menu items' height differs because your icons have different dimensions: https://forum.muffingroup.com/betheme/uploads/766/OF3J15AED9IL.png https://forum.muffingroup.com/betheme/uploads/601/Y2IGV8ZE8DLG.png When you use icons with the same resolu…
  • Hi, You can adjust the size of Blog thumbnails and disable cropping in Betheme -> Theme options -> Blog & Portfolio -> Featured Image. https://forum.muffingroup.com/betheme/uploads/223/801E0DW5BFVQ.png Best regards
  • Hi, Please provide screenshots showing your problem and explain in more detail what is happening. Thanks
  • Hi, Sorry, but I quite do not understand what you refer to. Did you try contacting WooCommerce support? Best regards
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Update failed Comment by Phil March 2024
  • Hi, Please see the following article and follow the steps mentioned there: https://support.muffingroup.com/faq/error-404-in-templates/ Thanks
  • Did you follow the steps I described? I mean, the creation of a popup for each artist and assigning popup IDs in the way I showed on the screenshots? Best regards
  • Did you add this banner as a section in the Shop archive template? Best regards
  • I do not mean to break your website and start from the beginning. I want you to check if the same thing happens with another theme on that website. Temporarily switch to another theme, check your contact form, and switch back to Betheme, that is it.…
  • From the construction, I can see that you use BeBuilder. Note that BeBuilder and BeBuilder Blocks are the same builder but with a different view. Best regards
  • Hi, Please use the following CSS code: .style-simple .faq .question .title, .style-simple .faq .question .answer{  padding-left: 35px!important; } .faq .question > .title .num{  left: 15px!important; } Put it in Betheme -> Theme options -> …
  • I received your private message, but you did not attach a link to your website anywhere. Can you send it here, please? Thanks
  • Do you not have regional or other limitations set on your server? Another attempt failed. https://forum.muffingroup.com/betheme/uploads/325/ADVUQLP66K6U.png Also, I can see the login credentials do not differ from the previous one. We can try with a…
  • Hi, Are you using Footer Builder or a standard Footer made with widgets? Please attach a link to your website. Thanks
  • In the video tutorial, there is an explanation for that. See it again, especially from this marked timestamp: https://youtu.be/fgpUj7qleqI?si=x5W2-X7lF-9FxWXs&t=240 Best regards
  • Hi, 1) Can you explain in more detail what you mean by saying that you want to simplify those fields, please? 2) There is no setting for that. You would have to modify theme files in which we do not provide help. But if you want to see this feature …
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Your website has coming soon enabled. However, the slider element has pre-defined styles, and there is no option to activate the description for Flat carousel with titles style. To achieve that you would have to use the Query Loops. https://www…
  • Hi, 1) Can you tell me where you are changing that, please? 2) Please check if you do not have caching plugin active on your website, or some caching tool on your server. If it is active, disable it, and check if changes in the section work. Best r…
  • Hey, I am happy to see that you solved it. If I can help you with anything else, please let me know. Best regards
  • Hi, No, unfortunately, there is no setting for that. Best regards
  • We have checked that, and the only thing we can suggest is to change your hosting, which is really slow at the moment. Everything is set up correctly and according to good practices, but the server is slowing everything down. Best regards
  • Open your page with BeBuilder, and adjust the settings for the elements I showed in the screenshots. Best regards
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