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Phil

Phil

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Phil
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  • You should find it in the color input fields. https://forum.muffingroup.com/betheme/uploads/136/U3GB3RG4MRF5.png If you do not see it there please send us the WordPress dashboard access privately through the contact form, which is on the right side …
  • Hi, You can disable (hide) it in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/040/8KVJQHS49IYS.png Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I must check your websi…
  • Hi, Edit the FAQ element, open the Style tab, and change the font size for mobile display. https://forum.muffingroup.com/betheme/uploads/525/A7X969060KPT.png Best regards
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
  • Some texts are to long and do not fit in a table on mobile. Try the following CSS code: @media only screen and (max-width:767px){  .woocommerce-checkout table .cart_item .product-name{    font-size: 12px!important;  }  .woocommerce-checkout table th…
  • You must contact your web developer, and ask to indicate what is causing this issue. In our documentation, you can read: Using a child theme usually means that you want to modify the core theme files. Any mistake in the code may render the page unus…
  • This plugin seems to calculate the shipping price only after a customer provides a whole shipping address. We do not have an influence on that, but as a workaround, I suggest you change the "Free!" text to "Calculated and shown after …
  • I checked your website with iPhone 12 and Chrome, and it displays like this to me: https://forum.muffingroup.com/betheme/uploads/346/X6HALP6NGE1N.png Are there any extra steps to reproduce this? Did you try clearing your cache on mobile? Best regar…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • I did not notice your last message. Happy to see that you handled it. Best regards
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and check the Sticky option. https://forum.muffingroup.com/betheme/uploads/093/GUKI6K5O3F1Y.png Best regards
  • In the Section -> Advanced -> Dimensions. https://forum.muffingroup.com/betheme/uploads/945/LUKUJ9ZHG85U.png Best regards
  • Hi, 1) What you showed on the screenshot is a custom creation created by our dev team. You can create something similar. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ 2) Instead o…
  • Hi, We had to update the plugin responsible for single-page import on that demo. Please try again now. Best regards
  • Here you go. .single-product .woocommerce-Price-amount bdi{  color: #fff; } Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Store notice displays correctly for me. I have checked with Firefox and Chrome. https://forum.muffingroup.com/betheme/uploads/763/IWFQPYDY2ZTZ.png The problem with Select is related to the store notice. In our theme, we move down the content so the …
  • See this link: https://codex.wordpress.org/WordPress_Menu_User_Guide and this video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, set the Content overflow option to Enable on tablet and mobile, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/208/HACT74LMLDC6.png Best r…
  • Recalculating the height requires writing a custom script. Unfortunately, I cannot help you with a custom script, as the Item Policy says: Item support does not include services to modify or extend the item beyond the original features, style, and f…
  • Hi, It is not that we do not recognize other authors plugins. We just do not take responsibility for plugins we do not support and potential incompatibilities because, as you correctly noticed, there are millions of them. The problem you described d…
  • Hi, You can put a section in Elementor at the top and add the title manually with the heading element. Best regards
  • Hi, You can exclude this category in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/215/3XLC78QA5EPF.png Best regards
  • If you want us to examine this further, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason migh…
  • Hi, The demo you imported uses the Header Builder, so you must change the logo in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Hi, Can you please attach a screenshot showing your problem? I opened your website, and it looks like this to me: https://forum.muffingroup.com/betheme/uploads/544/B4SSH53HH00X.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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