Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,234
Last Active
Roles
Moderator

Comments

  • Hi, 1) Try the following CSS code: .blog_wrapper .posts_group .post .image_wrapper a{  text-align: center; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) You can remove Author, Categories, and date in Betheme -> T…
    in Center featured image and remove Author, Date and Category Comment by Phil October 29
  • Hi, Thanks for reporting. I have passed it on to the dev team, and we will take a look at this issue. Best regards
    in Permalink map Comment by Phil October 29
  • Hi, You can create templates for the portfolio archive. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ To add portfolio subcategories to your menu, go to Appearance -> …
    in Categories Comment by Phil October 29
  • Hi, Edit the popup template, go to Popup options, and there you will find the popup ID: https://forum.muffingroup.com/betheme/uploads/697/UUFQCOU1ORVF.png https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ Best regards
    in popup ID Comment by Phil October 29
  • No worries. I am here to help. Best regards
    in Different header on the Home Page Comment by Phil October 29
  • Please edit your header template, open header settings, and set Body offset for header to Yes for the mobile header: https://forum.muffingroup.com/betheme/uploads/386/5WW3M5ADDY01.png Best regards
    in Header comes over page content Comment by Phil October 29
  • Hi, Please uninstall this plugin, install it again, and check if the problem persists. Thanks
    in WPBakery Page Builder Comment by Phil October 29
  • 1) Go to Betheme -> Theme options -> Footer, and change Back to top option to Hide: https://forum.muffingroup.com/betheme/uploads/859/QOPNII1JWDF6.png 2) What you are referring to is the action button. Please see the following article about it…
    in How to change logo? Comment by Phil October 29
  • Please check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Ensure that URLs on your website are set correctly. Best regards
    in Show Category in Related Product Comment by Phil October 29
  • I can see that your website has been done with Elementor. After opening your pages with this builder, the content goes back to normal. Please open your pages with Elementor and check if the problem persists. Thanks
    in I have purchased your theme. Recently Comment by Phil October 28
  • Hi, Please attach a screenshot from the Bethem dashboard showing the registration area. Thanks
    in I’m having trouble installing my licence Comment by Phil October 28
  • Does it refer to the home page or another page? Best regards
    in spam error Comment by Phil October 28
  • Please contact your hosting provider regarding this. It is likely that ModSecurity or something similar blocks that. Best regards
    in Update - 28.1.9 problem Comment by Phil October 28
  • On the same day I received your private message, but as I mentioned in my previous message (also sent on the same day), we must take a closer look at this and need WP dashboard access from you, which I have not received yet. If you did not send WP d…
    in Some parts of my texte/letters are suddenly put in different order Comment by Phil October 28
  • Oh, ok. I did not get that 😅 As always, I am happy I could help. Best regards
    in Translate Filters Comment by Phil October 28
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in I have purchased your theme. Recently Comment by Phil October 28
  • Hi, To achieve that, I highly recommend using the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it you can customize your header however you want. Doing this on a regular header from theme options would re…
    in Responsive menu toggle remains invisible after adjusting mobile breakpoint to 1500 px Comment by Phil October 28
  • 1) No, there is no option to make it dynamic, and it has to be done manually. 2) To remove the newsletter popup, go to Templates -> Popup, and trash this popup: https://forum.muffingroup.com/betheme/uploads/568/94BUG89AWTB8.png Best regards
    in Sidebar Accoridon Comment by Phil October 28
  • Hi, Edit your Portfolio pages, and check these two places: https://forum.muffingroup.com/betheme/uploads/442/7NIQX5I307HI.png Thanks
    in Portfolio description Comment by Phil October 28
  • Thanks for the clarification. I have checked that, and the map loads immediately for me. See the following screen record: https://forum.muffingroup.com/betheme/uploads/496/9SOFSBPARA0N.zip Should I do any specific steps to see that problem? Does it …
    in Update of BEtheme from Theme Version 13.1 to 28.1.8 Comment by Phil October 28
  • Hi, Edit the page where you want to assign this header, and set this template in the Page Options: https://forum.muffingroup.com/betheme/uploads/327/AW3DDSM638SK.png Best regards
    in Different header on the Home Page Comment by Phil October 28
  • The mask shape image used for this video does not exist on your server and that is why the video does not display at all: https://forum.muffingroup.com/betheme/uploads/536/NOKRBS4F6TTR.png Please check that you did not remove this file by accident. …
    in Video not being displayed correctly. Comment by Phil October 28
  • Hi, See the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-really-mean-2939/ Best regards
    in related.php version 9.6.0 is out of date. The core version is 10.3.0 Comment by Phil October 28
  • You did not state anywhere that it only occurs for logged-in users, so I was not aware of this factor. In fact, you only attached a screenshot of your issue and a concise description of your problem in the post title. For the future, please provide …
    in مشكلة Shape Divider/Section Decoration بتغطي المحتوى (z-index/overflow) Comment by Phil October 28
  • Please see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in Sidecart Quantity Does Not Update Comment by Phil October 28
  • This message means that one of the WooCommerce templates has been updated in the plugin, but the theme is using an older version. This usually happens when the plugin developers add new functionality or change the layout of elements in the view. Thi…
    in Your theme (Betheme) contains outdated copies of some WooCommerce template files Comment by Phil October 28
  • Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Sliders not showing up Comment by Phil October 28
  • It might be unrelated. What I described earlier refers directly to the theme update. What is happening when you try to save changes in the pages? Are you sure that saving worked correctly before? Best regards
    in Update - 28.1.9 problem Comment by Phil October 28
  • Sorry, but I do not understand what your last message stands for. Can you elaborate, please? Thanks
    in Translate Filters Comment by Phil October 28
  • Yes, the Icon element is different from the Icon Box. I have passed the info to the dev team to add the option to open popups for the Icon element in the Header Builder. Best regards
    in Open popup by click on Icon Box Comment by Phil October 27
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.