Phil
Phil
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- Phil
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Hello, Please check the following link. There, you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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Hi, You can change that in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/895/T9BAN3K90BKH.png Best regards
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Hi, The Default Store pre-built website uses one of the header styles from theme options, so there is no template for that. See the following video tutorial about the header styles from theme options: https://support.muffingroup.com/video-tutorials/…
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1) I checked your website, and I do not see a hamburger menu. Did you handle this in the meantime? 2) You must create an anchor link. See the following article: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ However, i…
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Hi, You have a pirated version of Betheme installed. You must download the Betheme package from ThemeForest, and replace the current you have. Best regards
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1) You must edit your page to the smaller size and adjust the size of these elements. https://forum.muffingroup.com/betheme/uploads/945/MCDUOFZGZ1MH.png 2) Sorry, but we did not test this plugin with the theme. Our policy states that we do not suppo…
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Hi, Please switch to another theme, like Twenty Twenty-Four, and check if the same happens. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) To have one column on mobile, you must activate that in Betheme -> Theme options -> Shop -> Products list. https://forum.muffingroup.com/betheme/uploads/174/5ZIVAXUWWS9R.png 2) For that, you can use the Query Loop feature. Please see the…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please see the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Best regards
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What do you mean by it is not working? If, in the Post Content element, you choose the source BeBuilder, then it should work properly. https://forum.muffingroup.com/betheme/uploads/294/MZZNJJW56CMD.png If you use the Default option and build your co…
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Hi, 1) Logos in the client slider element are pre-defined and cannot be increased. If you want to have bigger images, you must use the Query Loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 2) If you…
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We have managed to correct the gallery in the popup. Please check it out. Best regards
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Hi, The move-up option is the culprit: https://forum.muffingroup.com/betheme/uploads/080/SUE8CM2NQ3DW.png https://forum.muffingroup.com/betheme/uploads/097/FBMVA1R2Q5YH.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You must uncheck the Include caption option when embedding the reel. https://forum.muffingroup.com/betheme/uploads/616/BTWFALLUWCUK.png Best regards
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What you can try is to upload a slightly higher image; in some cases, this helps. If you are using this option from the deprecated area, you can also replace it with the new setting (Advanced -> Background). Best regards
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If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Missing variations style is predefined, and they are …
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I was about to send you the same code. Happy to see that you found it first. I hope that you put it in your child theme. Otherwise, your modification will be erased after the next theme update. https://support.muffingroup.com/documentation/installat…
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You must adjust the mobile version of your slider. Please see the following video tutorial: https://www.youtube.com/watch?v=UWhyvgONQU0 Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Happy I could help. If you have any other questions or problems, feel free to ask. Best regards
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1) Instead of an Info Box element, please use a Heading and List element. With the list element, you have an option for icon alignment: https://forum.muffingroup.com/betheme/uploads/240/PZLSY6EVJNIG.png So, with that, no CSS code is required. 2) Ins…
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It might be browser-specific and plugin behavior, which we do not have influence on, unfortunately. We will search for some newer parallax solutions to introduce them into our theme, but at the moment my hands are tied. Best regards
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You must activate keyboard support again so I can prepare this CSS code. It cannot be done in native CSS because it will break other functionalities on other websites. Best regards
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Hi, Happy to see that you resolved that. Can you tell me what was the problem, please? Thanks
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1) I can see that you use WP Editor for your posts. Videos are controlled by them, and we do not have an influence on that. If you use BeBuilder instead, the video will be scaled down with an appropriate aspect ratio. 2) Please go to Betheme -> T…