Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Sorry, somehow, I overlooked your message. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ma…
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1) Post Title is just dynamic data and can be used on any page or post. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ 2) Sorry, but I quite do not understand. Can you please attach screenshots of it for clarificat…
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It would also be best to reduce the video weight on the PC. Also, as I already mentioned in my previous message, in our demos, we use videos not bigger than 1MB, but the less weight, the better. I notice a slowness in changing the language of the si…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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It displays like this for me: https://forum.muffingroup.com/betheme/uploads/233/1HOD6G4I1ETA.png To be honest, I still do not know what you refer to. Can you point out the differences, please? About the LayerSlider, please uninstall it and install i…
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By upload, do you mean replacing the slider on the page with the one you already created or uploading a zip package of the slider? Also, the slider can be changed/removed in the Page Options of the page where you use it. https://forum.muffingroup.co…
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Hi, Yes, Betheme is compatible with PHP 8.3. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please activate another theme e.g. Twenty Twenty, and check if the same thing happens then. When you do that, please let me know about the results. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can change that in Betheme -> Theme options -> Global -> Logo. Best regards
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Hi, We do not have such a feature. You would have to use some WooCommerce extension that allows you to add such a button. Best regards
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I do not see those you marked on your screenshot. Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/591/S8LJ7BW0VRP8.png Best regards
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Hi, Please check if these products are not set in Cross-sells in product edition. https://forum.muffingroup.com/betheme/uploads/506/9U5W9F8BEFME.png When this field is empty, no products should appear in the cart. Best regards
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Hi, It is a Sliding Top. You can hide it in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/028/FU4X7Y5FHYGD.png Best regards
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Hi, You can use some external plugin for that or embed the reel using code from Instagram. When you are on Instagram, click on three dots next to the account name, and there you will find the "embed" option. https://forum.muffingroup.com/b…
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@manager-teamq, After a troubleshooting process we figured out that it is related to this option: https://forum.muffingroup.com/betheme/uploads/708/6BZP57LGWZNR.png After we disabled it, the problem did not occur anymore. However, I must inform you …
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Hi, No, we do not have such a feature in Betheme. Best regards
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Hi, If you do not assign a background color to the section in the header builder, then by default it will be transparent. You can also edit your template, and ensure that. https://forum.muffingroup.com/betheme/uploads/100/OAZK3IX0WOAN.png Also, in t…
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, and check if the Responsive option is enabled. https://forum.muffingroup.com/betheme/uploads/686/T8ZIBCGFYZ7N.png Thanks
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, keep minifying plugins disabled because I must check your website …
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Hi, Your video weighs too much. It has ~160MB! You must use a much lighter video. In our pre-built website, we try not to reach more than 1MB, and in that case, the less, the better. Thanks
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Firstly go to Betheme -> Theme options -> Global -> Advanced, and hide the content padding. https://forum.muffingroup.com/betheme/uploads/215/4AIUV0AILFDJ.png Moreover, please use the following CSS code: .ufaq-template-default .section-post…
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For the first scenario, you can use the page template. See the following article: https://support.muffingroup.com/how-to/how-to-use-templates/ In the second case, you can use the portfolio template: https://youtu.be/bap9lt2prYU?si=KziTYaxrBXN_pFcu&a…
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Sorry, but the account I have access to still does not have admin rights. Are you sure that you changed it? Best regards
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I wrote my message before the person who manages the mailbox forwarded your message to me. The new domain works, thank you. However, I could not find the page you described in your first message. Can you tell me where I should navigate, please? Tha…
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Hi, Please go to Betheme -> Theme options -> Performacne, and check if you did not deactivate Block library. https://forum.muffingroup.com/betheme/uploads/014/8MJDYHW8EJCR.png If it is not checked, activate it and see if the problem persists. …
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Hi, It is something that can be done with a custom CSS. However, I suggest using BeBuilder for your description instead where you can adjust it directly in the builder. Best regards