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• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in colors in contact form 7 Comment by Phil June 9
• Hi, Without the newest version of Betheme installed, my help is limited. If you have problems with unsupported plugins, you should contact the plugin author to resolve that. So please update theme, check if the problem persits, and for the error wit…

  in Missing options for elements. Comment by Phil June 9
• Hi, Could you please clarify what you mean by "product card block"? It would help if you attach a screenshot showing what you refer to. Best regards

  in Installing demo units Comment by Phil June 9
• It should be done with a custom CSS code, but to help you prepare it I will need a link to your website. Best regards

  in Single Product > Image > Gallery Comment by Phil June 9
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in After I edit the pre-built content in Slider Revolution, the content disappears. Comment by Phil June 9
• Hi, Sorry, but I do not see it. Are there any particular steps I should take? Best regards

  in No subheader Comment by Phil June 9
• Please edit your product content and add some side paddings to your sections. Best regards

  in inconsistent banner display Comment by Phil June 9
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in be-builder save don't works Comment by Phil June 9
• Hi, Can you attach screenshots showing your issue, please? Thanks

  in Template woocommerce not working Comment by Phil June 9
• Hello, Sorry, but you wrote beyond our working time (during the weekend), so we could not answer you. Making anchor links (in the menu or not) is as simple as creating regular links. Please head to the documentation, where you will find all the requ…

  in Click on the category in the header menu to jump to the corresponding section on the home page Comment by Phil June 9
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Pre-built Website: Unable to press any button Comment by Phil June 9
• Hi, Do you mean the page title and breadcrumbs below it? If yes, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option to hide the Subheader: https://forum.muffingroup.com/betheme/uploads/097/K828LGSIL1…

  in How can I hide categories on a page? Comment by Phil June 7
• Hi @geraldjian0, FYI, it is better to create a new topic for your issue instead of writing in such ancient ones. Anyway, regarding your issue, please edit your header template, and set Body offset to Yes in the mobile header options: https://forum.m…

  in Space Between Menu/Header and Page Content Comment by Phil June 7
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Single Product > Image > Gallery Comment by Phil June 7
• Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and increase the Intro header top padding: https://forum.muffingroup.com/betheme/uploads/554/M0NGA8ZGXYQP.png Best regards

  in Banner of website- what am I doing wrong?:( Comment by Phil June 7
• Hi, Unfortunately, there is no option to achieve that. Best regards

  in Link to toggle element with different auto-open based on link Comment by Phil June 7
• Hi, It would require writing a custom CSS code or creating a custom blog template. About templates, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If you want to use a cus…

  in Post / Blog Grid - Maximum Height Comment by Phil June 7
• Sorry, but I do not know what you refer to. As I checked it, the hot spot boxes appears to different sides. Left: https://forum.muffingroup.com/betheme/uploads/876/B4R7D65E0HOH.png Right: https://forum.muffingroup.com/betheme/uploads/058/702U3NJDJXL…

  in Hot spot problems Comment by Phil June 7
• Hi, Sorry, but I do not quite understand. I can see that the builder behavior is correct. Hovering over content in BeBuilder hides the header so as not to cover the editing area. Can you explain in greater detail what your goal is, please? If you wa…

  in Header fades when editing pages Comment by Phil June 7
• But did you log into an account that has language set to English? If you check it without logging in then the language will be as set for the main website language. Best regards

  in How can I change the payment page to English? Where can I change it? Comment by Phil June 7
• Hi, Where can I find the page from your screenshot? Best regards

  in inconsistent banner display Comment by Phil June 7
• Hi, Please do as explained in the article below and check if the problem persists: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards

  in After I edit the pre-built content in Slider Revolution, the content disappears. Comment by Phil June 7
• Sorry, but you sent an incomplete message and did not attach FTP access. Please send another message with all the required information. Thanks

  in Header backgroung image disappears after saving Comment by Phil June 6
• Indeed, there was a bug in the theme files, but we have corrected it. Best regards

  in Error template product Comment by Phil June 6
• I have changed the permalinks structure and it seems to be fine now: https://forum.muffingroup.com/betheme/uploads/355/DP338E8LMZY1.png https://forum.muffingroup.com/betheme/uploads/082/H9XXY1CA8QMB.png https://forum.muffingroup.com/betheme/uploads…

  in Products and categories not showing after pre-built import Comment by Phil June 6
• I believe that you misunderstood me. You do not have to delete the product. I noticed that the problem occurred when I deleted the product I had created for testing purposes. I made corrections to your theme files, and everything should be fine now,…

  in Error template product Comment by Phil June 6
• Could you please attach screenshots showing what you refer to? Thanks

  in Issues with Missing Icons and Quantity Buttons – Font Awesome Not Loading? Comment by Phil June 6
• You can adjust your CSS to make it work on the header template: https://forum.muffingroup.com/betheme/uploads/727/NSJ5ABDSAI53.png Then edit your header template and remove the section paddings: https://forum.muffingroup.com/betheme/uploads/602/HJ6C…

  in How to create an English version of my website without using plugins? Comment by Phil June 6
• Please attach a screenshot showing the settings of that popup template, and the conditions you used for it. Thanks

  in Pop up with a button Comment by Phil June 6
• In the header template, change the mobile position to Fixed: https://forum.muffingroup.com/betheme/uploads/111/1ZTIDVIDNRJ2.png Best regards

  in beparty 5 issues Comment by Phil June 6
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