Phil
Phil
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- Phil
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However, the problem has not been resolved, That is why I asked if this happens on all pages or if it happens when you insert some particular element or characters because I could not replicate this issue. We have corrected the problem with opening …
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Please disable the classic editor plugin and check if the problem persists. Thanks
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Hi, You can use the Portfolio Slider or Query loops for that. https://muffingroup.com/betheme/elements/portfolio-slider/ https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Please contact your hosting provider and ask about the cache on the server. If it is active, ask to disable it. When you do that, please let me know about their answer. Thanks
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The option I showed in the screenshot does not have an auto-suggest feature, but it contains all icons available in Betheme and the custom icons you upload as well. Also, a list of all available icons in our theme can be found here: https://muffingr…
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It is because of the Subheader padding. https://forum.muffingroup.com/betheme/uploads/330/WTHDHRG2GCAP.png You can adjust this value for mobile display in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/bethe…
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Hi, The video background is reserved for sections only, and there is no option to add it to the wrap. You can add a regular video element and overlay it with a heading element. https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Can you tell me how you created a translation for the templates? Currently, all of them are assigned to one language (English). When we added translation with the plus icon, the correct template appeared. https://forum.muffingroup.com/betheme/upload…
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Hi, Please check if all HTML tags on that page are placed and closed correctly. If you do not find anything, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.n…
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You were almost correct with your CSS. Use this one instead: .portfolio-template-default .section-post-header{ display: none!important; } Also, please go to Betheme -> Theme options -> Global -> Advanced, and select an option to Hide the C…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Localhosts installations do not count as registered licenses, so you can use them on the local hosts and on the live websites. Best regards
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Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and set the setting Theme options -> Global -> Site width. https://forum.muffingroup.com/betheme/uploads/270/RHKDYQLUZVW9.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
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Hi, We do not have an element that would allow to achieve this. You would have to use some external plugin for that. Best regards
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The Tea3 pre-built website does not use the Header Builder, so it does not have any header template. It takes its layout from the theme options, so I completely do not know what you refer to. All settings for the header (desktop and mobile) can be f…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please check it now. Best regards
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Glad to see that you figured it out. If I can help with anything else, please let me know. Best regards
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Unfortunately, there is no workaround for that. Best regards
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Hi, A custom CSS from Appearance -> Customize causes this problem. Please check this place for the custom CSS, remove them one by one and check which is the root cause. Best regards
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Hi, Your Betheme version probably is not up-to-date, as we recently added an option to choose from the icons list to this element. https://forum.muffingroup.com/betheme/uploads/213/6C85RTIKNPZA.png Please update your Betheme, and this option will ap…
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I am happy that we could help. I also passed your kind words to the dev team. If we can help with anything else, please let me know. Best regards
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Hi, 1) Please go to Betheme -> Theme options -> Global -> Advanced, uncheck the Shadows option, and see if the problem persists. 2) We will correct that in the upcoming update. Before that, please use the following CSS code: .woocommerce-ca…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Sorry, but what you say is not correct. These font sizes affect almost all headings on the website. Page titles have separate options for font size: https://forum.muffingroup.com/betheme/uploads/325/IK1Q4F1GYVHO.png Best regards
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Hi, You probably used the wrong element for this. I assume that you used the Code element. Instead you should use the Plain Text or HTML element. Best regards
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This pre-built website does not use header templates. It has one of the pre-defined header styles from Theme options. https://forum.muffingroup.com/betheme/uploads/360/6YI0ROM2I4A1.png If you create a header template with Header Builder and assign c…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…