Phil
Phil
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- Phil
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Hi, We will correct that soon. For now, please download and use the child theme package from this link: https://muffingroup.com/plugins/betheme-child.zip Best regards
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Hi, I checked your website source and noticed that you have HTML errors. It means that you have some HTML tags misplaced or not closed properly, and most likely it is in one of your Icon Boxes. https://forum.muffingroup.com/betheme/uploads/185/WW38I…
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1) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance befo…
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There is no setting for that. If you want some specific layout, you must replicate it manually. Best regards
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Hi, You created a popup with templates, right? If yes, then remove its condition to display on all your websites, open your home page settings, and set up the popup there. https://forum.muffingroup.com/betheme/uploads/809/KXKZNXQ3L1OZ.png Best regar…
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Yes, it can be disabled completely in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/416/DX60201RCGEG.png Best regards
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First, you must set the stretch option in the Section settings. https://forum.muffingroup.com/betheme/uploads/098/DW3PIL18WTDT.png Then it the wraps settings you must set positioning to space between. https://forum.muffingroup.com/betheme/uploads/13…
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Hi, Sorry, but it is not Betheme related question. You are asking about the custom solution with which we do not provide support. In that case, you should contact your web developer. Best regards
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We have corrected it on your website, and please check it out. Also, we will implement this fix in the upcoming update. Best regards
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We have tested it with two more devices (both with macOS), and on one of them, it works correctly, but on the other one, it does not. For further tests, we created a temporary copy of your website on our server, and on the device where it did not wo…
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Hi, We will correct that in the upcoming update. Today we will release one update, but it will not contain this correction, but it will be the following one. For now, please use headings in the Column Text element as a workaround. Best regards
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I was able to log in to your website now. Thanks. However, I was not able to reproduce the issue you described. Does it happen on all pages? Or maybe it happens when you insert some specific element or characters? Also, I cannot give you my IP addre…
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Hi, Can you confirm that everything works fine now? Best regards
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Hi, It seems that this dynamic data is missing in this popup. Please use the following dynamic data: {postmeta:mfn-post-link}. Best regards
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In such cases, theme is never a root cause. Betheme does not update or remove anything by itself. When situations like this one happen, it is always a cache problem. Either a caching plugin installed in your WP panel or some cache tool directly on y…
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If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but I could not access your WP dashboard as I received the following page: https://forum.muffingroup.com/betheme/uploads/611/LIITJPRBI2RW.png Do you have some country restrictions set on your server? Best regards
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It can only be edited with a custom CSS code, depending on how you want to edit it. Best regards
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Hi, No, it is available only as an item. Best regards
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Use the option from the first screenshot, and set the margins to zero for the Product Content element. https://forum.muffingroup.com/betheme/uploads/075/MKT1VLA9ZRQZ.png Then the display should be correct. Best regards
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Hi, FYI RankMath handles reading content placed in BeBuilder, so there is no need of using Builder -> SEO option. Anyway, do you mean the main Portfolio page? It does not have any content made with BeBuilder, and it is populated by portfolio item…
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Hi, Parallax effect works only for images and does not work for video backgrounds. Best regards
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Hi, You must change it in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/019/0FKZWH8M0BYD.png Note that it must be a file with a .ico extension to work properly on all browsers. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you had these websites registered on the staging domains before we added these staging domains patterns to whitelist, then it is an only option. You must deregister license key and remove theme files from the staging domain, register it on the li…
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I followed your video, and I was able to upload icons without any problems. https://forum.muffingroup.com/betheme/uploads/280/NI5XO0OARI9U.png Can you tell me what browser and OS you are using, please? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I suggest checking the official Slider Revolution manual: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards