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Phil

Phil

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Phil
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  • Probably, there is an option for that, or it could be done with a custom CSS code, but to ensure that, I would have to look at your website. Are you able to send me access to it privately? If yes, please send us the WordPress dashboard access privat…
    in Account login text colour change Comment by Phil January 2024
  • Something in your child theme causes it. When I switched to the parent theme, the link worked correctly. https://forum.muffingroup.com/betheme/uploads/051/5DG0DBHNM5TV.png Best regards
    in Image element href output as "http://0" Comment by Phil January 2024
  • Hi @Lizi311, Did you send a private message through the contact form? If not, please do that, and we will check what might be the reason. Best regards
    in no visible portfolio after update Comment by Phil January 2024
  • 1) No worries. The upcoming update will correct the problem with SVGs. 2) Yes, that will correct that. Best regards
    in SVG Image now not appearing on page (can't add - or view them on page after update) Comment by Phil January 2024
  • Do you have the newest version of Betheme installed? Did you check if you do not have to enable these post types translation in the WPML settings? Best regards
    in BeBuilder is not available for custom post types Comment by Phil January 2024
  • Hi, Can you describe your problem in more detail, please? It is always good to attach link to your website, and screenshots showing what you refer to. Regarding "support on the forum", I can see that it is your first discussion, and despit…
    in I can't customize the page layout Comment by Phil January 2024
  • Sorry, but this screenshot is not showing BeBuilder, and I do not see where you placed this map code. Please take a screenshot from the whole BeBuilder with a selected element containing the code you placed. Thanks
    in Html Map Not show Comment by Phil January 2024
  • I can see that you do not have the newest version of Betheme installed. https://forum.muffingroup.com/betheme/uploads/806/QZK9R2EBDX26.png In a higher version, we added some corrections to WPML. https://forum.muffingroup.com/betheme/uploads/945/E46D…
    in [Urgent] WPML Issues not translating or adding main menu for some reason Comment by Phil January 2024
  • Hi, It will be one of these images: https://www.pexels.com/photo/woman-in-white-blazer-holding-tablet-computer-789822/ https://www.flaticon.com/free-icon/email_601207 https://www.flaticon.com/free-icon/worldwide_601188 https://www.flaticon.com/free-…
    in Image from pre-built website of low res Comment by Phil January 2024
  • 1) By theme editor, I mean this: https://forum.muffingroup.com/betheme/uploads/232/HSII1FT6C7A7.png You have it blocked. 2) I have copied the content from About us page to a new page (BeSupport test page), and found that last timeline entry have <…
    in SVG Image now not appearing on page (can't add - or view them on page after update) Comment by Phil January 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Put dynamic data variable in a Tabs element Comment by Phil January 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in mobile version of filters/ Comment by Phil January 2024
  • Did you try disabling all plugins except Slider Revolution and changing from child theme to parent to see if the problem persists? Best regards
    in BeBuilder not loading anymore Comment by Phil January 2024
  • Hi, You probably removed this image from your Media but did not clear the section background image field, and it still tries to load it. https://forum.muffingroup.com/betheme/uploads/050/EAAW7MXABJA6.png Edit this section and clear the background im…
    in Error 429 - To many redirects Comment by Phil January 2024
  • Hi, Do you mean the page template? If yes, then that is how page templates work. They allow you to quickly populate the page with desired content and layout, but changes in the page template do not affect pages where it was already used. If you need…
    in Templates Bug Comment by Phil January 2024
  • Did you assign the main portfolio page template to Portfolio? https://forum.muffingroup.com/betheme/uploads/701/7FLN7KEUM0EA.png If not, please do that. Best regards
    in Portfolio empty Comment by Phil January 2024
  • Hi, I have recreated this construction on my environment, and it works correctly. https://forum.muffingroup.com/betheme/uploads/462/1HKS9K8F658B.png Please send us the WordPress dashboard and FTP access privately through the contact form, which is o…
    in Image element href output as "http://0" Comment by Phil January 2024
  • If you find this feature crucial, please let us know about it on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Upload File Button Styling Comment by Phil January 2024
  • 1) When you edit the header template, you must open menu element options and set the colors for active and hover menu items. https://forum.muffingroup.com/betheme/uploads/350/RBLBNZZQNPBO.png 2) Please see the following video tutorial: https://suppo…
    in Possible to give the Header Button a css classes? Comment by Phil January 2024
  • Hi, You need to create two elements. One will be visible for logged users, and the second will be visible for non-logged users. https://forum.muffingroup.com/betheme/uploads/161/1ES8NXUXTW53.png https://forum.muffingroup.com/betheme/uploads/712/OEE0…
    in How Do I hide a Specific Content when a user is logged in Comment by Phil January 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Not possible to save pages in pre built website "Be Agency 8" Comment by Phil January 2024
  • I received your dashboard, but it did not have a theme editor enabled, so I could not correct files in Betheme. However, we will soon release an update that fixes it. When it will be out, please update Betheme, and let me know if everything works wi…
    in SVG Image now not appearing on page (can't add - or view them on page after update) Comment by Phil January 2024
  • I have created a new page (BeSupport test page) for tests, copied content from the page you mentioned, and added new content to the bottom, and everything works correctly. https://forum.muffingroup.com/betheme/uploads/767/O2BTHGJA1RZJ.png https://fo…
    in Content disappears when editing Comment by Phil January 2024
  • Hi, 1) Please see the video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ 2) For that, you would have to create a different sidebar and separate template for that category and assign the sidebar…
    in mobile version of filters/ Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and set the Section horizontal padding option to Disable for tablet and mobile. https://forum.muffingroup.com/betheme/uploads/103/OZU6JWZ307CB.png Best regards
    in I have a margin on the sides of my mobile site. Comment by Phil January 2024
  • It displays like this for me. https://forum.muffingroup.com/betheme/uploads/182/6R3FJJOQDRKC.png Did you handle this in the meantime? Best regards
    in BeBuilder is blocking the loading of scripts and styles in the calculator plugin Cost Calculator. Comment by Phil January 2024
  • Hi, Please ensure that you copied everything from the Export tab. Content from there should start and end with ###. https://forum.muffingroup.com/betheme/uploads/332/53YNPCZNKSL4.png https://forum.muffingroup.com/betheme/uploads/984/KP5XOK1K88WG.png…
    in Backup Import From File - NOT WORKING Comment by Phil January 2024
  • Hi, Can you attach a screenshot showing what you refer to, please? Captions for Portfolio images should not disappear because they never had captions, so I am surprised of what you say. Are you sure you did not confuse captions with titles or someth…
    in Size & Color of Portfolio Captions Suddenly Changed Comment by Phil January 2024
  • Please go to Betheme -> Theme options -> Responsive -> General, change option Content overflow to Enable on mobile, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/618/MDRDMGWS6DJX.png Best regards
    in Mobile View keeps bugging to the side Comment by Phil January 2024
  • Buttons styles (so colors as well) are taken from Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/392/CSOAB1KI0OMJ.png Best regards
    in CSS Color not changing Comment by Phil January 2024
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