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Phil

Phil

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Phil
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  • You had the "Use as related" option enabled, and it was causing this issue. https://forum.muffingroup.com/betheme/uploads/170/9DYTXOOM6NS6.png I disabled it, and it works correctly now. Best regards
  • Hi, 1) Options in Theme options do not affect headers made with the Header Builder. 2) Edit your header template, and in the Header options, set the Position to Absolute and Body offset for header to No. https://forum.muffingroup.com/betheme/uploads…
  • Did you edit your Heade/Footer template and click the update button? Did not conditions popup appear? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net…
  • Hey @milanr7, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • https://forum.muffingroup.com/betheme/discussion/comment/247047#Comment_247047 You can find an explanation in the link I have sent you. ? https://forum.muffingroup.com/betheme/discussion/comment/247051#Comment_247051 Sorry, my bad. You can find this…
  • Hi @redmarvanderwoert, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is…
  • If the image is smaller, then nothing will happen. If it is larger, it will be cut down to the size you set in theme options. The difference between Archives and Single Blog/Portfolio is that the first refers to images you see in archive pages (blog…
  • Are you sure that the password that you sent is correct for this account? https://forum.muffingroup.com/betheme/uploads/898/G6UMMHM0RNKL.png Can you please send another private message with verified credentials? Thanks!
  • Hi, The "pink box" indicates that this wrap is a nested wrap. See the following video tutorial: https://youtu.be/bap9lt2prYU?si=mvm8kTQFEPcIJtsW&t=508 Best regards
    in pink box Comment by Phil January 2024
  • Indeed, we do not have such an option. You must do the workaround I described in my previous message. Best regards
  • Hi, Sorry, but I quite do not understand. On the first screenshot, you show Slider Revolution, but on the second you show testimonials. I am a little confused. Can you explain your issue in more detail, please? Thanks
  • Hi, You can use Elementor on that pre-built website, but it does not have its Elementor version, so you would have to recreate the whole layout. Best regards
  • I have changed the background-size to cover. https://forum.muffingroup.com/betheme/uploads/703/RIB24L3CI8Z6.png Please check it now. Best regards
  • It is a section background video, and you should find it in the deprecated settings. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
  • Try the following CSS code: @media only screen and (max-width:767px){  #Subheader h1{    font-size: 25px!important;    line-height: 1.2em!important;  } } Best regards
  • I deregistered the license key through Betheme -> Dashboard and registered it again, and everything works. Best regards
  • Hi, Happy to see that you found the solution. Is there anything else I can help you with? Best regards
  • Checked that, and it works. https://forum.muffingroup.com/betheme/uploads/809/5RJB2QNZCM1O.png Are you sure that you import this pre-built website? Best regards
  • Unfortunately, this source code does not say anything to me. What about the steps you proceed? Can you describe them to me? Can you check that on another device as well? Best regards
  • Hi, Do you have a menu with these mega menus assigned and selected in the menu element in the header template? Best regards
  • I deactivated WP Fastest Cache, and popup worked correctly on destkop. https://forum.muffingroup.com/betheme/uploads/839/BJ0EH0UHX0PJ.png And it is not displayed below the Footer. https://forum.muffingroup.com/betheme/uploads/620/87X8S881VYPA.png Be…
  • Unfortunately, we found out that it is a Chrome feature on which we do not have influence. It seems that others have the same problem as you, but no fix from Google yet: https://android.stackexchange.com/questions/42749/how-to-stop-google-keep-from-…
  • Hi, Currently, there is no option for that, but we have it on our to-do list. Anyway, I cannot tell when it will be available. Best regards
  • Hi, We had to update the tool responsible for single-page import on that demo. Please recheck it now. Best regards
  • Hi, You would have to use the Sidebar Menu builder and put a link imitating the menu item, which opens the popup. https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ https://support.muffingroup.com/video-tutorials/sidebar-menu-…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
  • Hi, It is an animated SVG added as a section background. https://forum.muffingroup.com/betheme/uploads/924/ED6BM18Y2RO1.png Best regards
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