Phil
Phil
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- Phil
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To ensure that you can switch to some other theme like Twenty Twenty-Four, and check that. Best regards
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I checked it with Firefox and Chrome (Windows 11), and on both, it loads without any problems. Can you describe all the steps you do, please? Maybe I am missing something. Thanks
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Betheme does not function that could do that. Anyway, I checked your website, and everything seems to be fine: https://forum.muffingroup.com/betheme/uploads/616/QV3C4LQQZW4D.png https://forum.muffingroup.com/betheme/uploads/912/GW8ASXB50S2G.png No o…
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Hi, Excerpts do not handle dynamic data or shortcodes, so it is impossible to do that. Best regards
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Hi, If the option does not have device icons next to it, it means that it is not responsive and global for all widths. If you want a wrap with different colors on a particular width, you can duplicate the wrap and use the Responsive visibility optio…
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Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending inco…
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If this happens again, please let me know as soon as possible, and if you proceed with any steps before that, try to memorize them. Thanks
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Hi, Do you use Wordfence? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ There, you will find an explanation of how to resolve that. Best regards
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Hi, It seems to be an issue related to your server (Connection refused). Please contact your hosting provider and ask about this issue. Best regards
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Hi, Please switch to some other theme like Twenty Twenty-Four, and check if the same thing happens there. If yes, you should contact WooCommerce support regarding this issue. Best regards
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Hi, That is because, as the filter info message says, filters work only when a category is selected to All. https://forum.muffingroup.com/betheme/uploads/786/RTQ3DTKS4U83.png Best regards
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Hey @magaliec2, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
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Through private messages, please attach links to your staging and live domains, WP dashboard access, and license key for them, and we will check what might be causing this. Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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There is no option for that. Best regards
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Sadly, it still does not work: https://forum.muffingroup.com/betheme/uploads/125/Z5ZUYVJ594JA.png Best regards
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Go to Betheme -> Theme options -> Global -> Logo, and check the Overflow logo option: https://forum.muffingroup.com/betheme/uploads/533/T4ZHXBSB8E5F.png Best regards
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See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, You can extend these elements on tablet view to have two columns and two rows (1/2 width). https://forum.muffingroup.com/betheme/uploads/453/932J87L2TKA6.png Best regards
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Hi, So your changes are not present after saving, and when you re-enter the template, they are not present, right? Maybe you have some caching tool active on the server. It might cause such problems. If you have anything like this enabled, disable i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Featured image, and ensure that you have the size you need chosen there. https://forum.muffingroup.com/betheme/uploads/277/FQ65NIQSUB0N.png Also, in Betheme -> Tools ru…
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Thanks
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Thanks
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It is because of the Improved CSS Loading Elementor feature: https://forum.muffingroup.com/betheme/uploads/174/5GTC9HH4I787.png When I deactivated it, the video loads correctly. Best regards
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1) The link you sent does not work anymore: https://forum.muffingroup.com/betheme/uploads/521/O377HBX8XFLH.png 2) Currently, there is no option for that, but we have it on our to-do list. Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Did you change the logo in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/324/LO6RWFTR9Q0T.png If yes, please send us the WordPress dashboard access privately thru the contact form, which is on the…
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It is a creative header style. Go to Betheme -> Theme options -> Header & Subheader -> Header, and choose the appropriate header style. https://forum.muffingroup.com/betheme/uploads/219/7Y6ZOY64OUSX.png Or you can use a vertical header …