Phil
Phil
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- Phil
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We have corrected the files, and it works now. Please check it out. Best regards
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Ok, I found this issue, but the FTP access you sent is not working, unfortunately. Please send another private message with FTP access, but ensure that it is correct. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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So when it persists with another theme, I can only recommend trying to reinstall WP on your website. Best regards
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I have checked your website, and the pages open and update correctly. https://forum.muffingroup.com/betheme/uploads/467/0GFLJ08V7158.png Are there any extra steps to reproduce that issue, or does it happen on particular pages? Best regards
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On mobile display, change the section background position to the top, and check if the problem persists. Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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The Mega Menu is not a submenu like a regular submenu menu item but a template, so it is a separate part not included in the regular menu. If you have a menu burger that displays the sidebar menu and want to show submenu items, you must create a new…
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If the issue persists with another theme, it means that it is not related to Betheme. It might mean that WordPress was not installed properly, and in that case, you can try to reinstall it, or it could be caused by your server, and with that, you mu…
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Hi, Please do not create duplicate discussions. I will answer you in the first you created. https://forum.muffingroup.com/betheme/discussion/72383/portfolio-items-are-not-displaying#latest Thanks
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Hi, Which builder do you use on the portfolio projects? Did you try disabling your plugins to see if none of them causes it? Best regards
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Hi, 1) Please ensure that you have done the steps described in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ 2) I am unsure what blur effect you want to achieve. Can you show me some exa…
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Hi, In Appearance -> Menus, open the Screen Options, and activate the Product categories there. https://forum.muffingroup.com/betheme/uploads/217/M5ZQA3ATFBXD.png Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains. The only exceptions are for subdomains or subfolders and staging domains with appropriate patterns.…
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Hi, There is a video tutorial for this particular display. See the following link: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
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If you buy these licenses simultaneously, you will have 6 months from the purchase date. Best regards
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Try the following: Edit the home page with BeBuilder, add a Sidebar element to it with your sidebar chosen there, and update the page. Then go to WP -> Appearance -> Customize -> Widgets, and you should see this sidebar there. Add any widge…
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It is rather a WooCommerce related question. Regarding this you should contact their support instead. Thanks
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This message: https://forum.muffingroup.com/betheme/uploads/439/CWXDDXE9B9ZY.png is exactly it. Please follow the steps I described (with re-registering the license) and the problem will be resolved. Best regards PS. Do not public your license key…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Instead, you can use the Portfolio post type. It already has related posts feature built-in. Best regards
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The only thing I can recommend is to work as you did till this time, and when the issue re-appears try to memorize the steps you did to recreate this issue. Unfortunately, as you do not know any pattern yet, we are not able to help to indicate what …
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I checked your webstie, and everything seems to work fine. Are there any extra steps to reproduce this issue? Best regards
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Please check if the same thing happens when you switch to another theme, like Twenty Twenty. Thanks
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It might be because your server blocks random requests. To ensure that, it would be best if you contact your hosting provider and ask about it. You can ask if you do not have ModSecurity on your server, which might be the root cause. When you contac…
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Hi, You can change it in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/863/5KH74C9LPOWL.png Best regards
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