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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in hide category information from product list Comment by Phil December 2023
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Unhide Pages, Change Cart Icon Link Comment by Phil December 2023
  • 1) There are some empty widgets in your footer. https://forum.muffingroup.com/betheme/uploads/594/L1RK3831JPRS.png Go to Appearance -> Widgets, and delete all widgets you have placed in Footer areas. https://forum.muffingroup.com/betheme/uploads/…
    in Get rid of blank space after the footer Comment by Phil December 2023
  • What you need is a Menu Burger element. You can combine it with the Sidebar Menu builder to achieve an even more advanced layout. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorial…
    in Settings Just Not Working At All Comment by Phil December 2023
  • No, all that you showed on the screenshot are widgets. First is the Product Categories widget (under the Categories label), and second is BeShop Attributes (under Filter by label). Best regards
    in Filters Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> Products list, and there, you can set the mobile display to two columns. https://forum.muffingroup.com/betheme/uploads/613/OM65IV2V5M49.png Best regards
    in woocommerce shop mobile grid 2 columns Comment by Phil December 2023
  • I received your message. Should I check some particular page? First I choose loaded correctly. https://forum.muffingroup.com/betheme/uploads/680/OF00COU3V2ZJ.png Best regards
    in BeBuilder not loading anymore Comment by Phil December 2023
  • Did you check the link from the second point of my previous message? There, you will find instructions on how to generate cart and checkout pages. Best regards
    in Unhide Pages, Change Cart Icon Link Comment by Phil December 2023
  • In the header template settings in the mobile header area set the Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/911/5K1SVO3CKVIH.png Best regards
    in Settings Just Not Working At All Comment by Phil December 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/246580#Comment_246580 Try the following CSS code instead: .column_counter .mcb-item-counter-inner{  background-image: none!important; } Best regards
    in Counter Comment by Phil December 2023
  • Sorry, I did not notice it. Anyway, please always put a link to your website despite attaching a screenshot. Some mobile browsers automatically change phone numbers to links. To prevent that, try adding the code from below to Betheme -> Theme opt…
    in We don't want underline on digits in mobile view Comment by Phil December 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't Update? Comment by Phil December 2023
  • Please ask them if it is possible to change it through the htaccess. https://stackoverflow.com/questions/39805583/modify-headers-x-frame-options-in-htaccess Thanks
    in Can't edit templates Comment by Phil December 2023
  • Please contact your hosting provider, and ask if you have ModSecurity enabled. If yes, can you please disable it for a test? When you do that or receive a response from the hosting provider, please let me know about the results. Thanks
    in Button not saving on imported sites or imported pages. Comment by Phil December 2023
  • In response to your last private message, please try the following: deregister the license from the staging domain, register it on the main one, and try to register again on the staging one. Best regards
    in licensing while working on staging environment Comment by Phil December 2023
  • You send your message here, not through the contact form. Anyway, I have removed it. The FameTheme Demo Importer grays out the plugin tab. When I deactivated it, the plugins showed correctly. https://forum.muffingroup.com/betheme/uploads/186/6NCQWXS…
    in Plugins are grayed out Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and there you can change BeBuilder visibility according to user role. https://forum.muffingroup.com/betheme/uploads/934/MZ2N5B25GCVD.png Best regards
    in User Control Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in We don't want underline on digits in mobile view Comment by Phil December 2023
  • Try to remove all the content from products (from the description tab), and check if it works correctly then. Best regards
    in Product template broke when i imported products Comment by Phil December 2023
  • Hi @Driddl, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
    in Counter Comment by Phil December 2023
  • I can see your submenu like this: https://forum.muffingroup.com/betheme/uploads/400/TOW9OGMH06U4.png Did you handle it in the meantime? Best regards
    in Submenu color change Comment by Phil December 2023
  • Hi, I can see your logo on the "Under construction" page. https://forum.muffingroup.com/betheme/uploads/101/G96TTF7YMEZA.png Did you handle this in the meantime? Best regards
    in Logo issue in underconstruction page Comment by Phil December 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check why it is not translating. Notice! Please attach a link to this f…
    in Cart translation Comment by Phil December 2023
  • With the Revisions you can go back with changes you made. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
    in Settings Just Not Working At All Comment by Phil December 2023
  • Sorry, but the user you sent credentials to does not have admin rights, and I could not check anything. Anyway, I noticed that you have an ancient version of Betheme. Please update it and check if the problem persists. If after the update you will f…
    in Url with anchor Comment by Phil December 2023
  • 1) I have changed the color, and it works correctly: https://forum.muffingroup.com/betheme/uploads/288/OUE3RZJHILNO.png https://forum.muffingroup.com/betheme/uploads/972/C5U84QQWVOJJ.png 2) Your header construction causes incorrect display. I have s…
    in Settings Just Not Working At All Comment by Phil December 2023
  • Hello, Does it not look like this to you?: https://forum.muffingroup.com/betheme/uploads/179/7KTEWOSKPL0U.png Can you attach a link to your website, please? Thanks
    in Adding external link to blog posts Comment by Phil December 2023
  • Hi, We have corrected these demos, and now you should be able to use single-page import on them. Best regards
    in Single Page Import not working on many sites... Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo Issue Comment by Phil December 2023
  • It was related to this option: https://forum.muffingroup.com/betheme/uploads/603/X55CXSDPAK74.png I had to disable it on your website because it was causing this issue. Best regards
    in Issue with mobile scrolling Comment by Phil December 2023
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