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Phil

Phil

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Phil
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  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't Update? Comment by Phil December 2023
  • Please ask them if it is possible to change it through the htaccess. https://stackoverflow.com/questions/39805583/modify-headers-x-frame-options-in-htaccess Thanks
    in Can't edit templates Comment by Phil December 2023
  • Please contact your hosting provider, and ask if you have ModSecurity enabled. If yes, can you please disable it for a test? When you do that or receive a response from the hosting provider, please let me know about the results. Thanks
    in Button not saving on imported sites or imported pages. Comment by Phil December 2023
  • In response to your last private message, please try the following: deregister the license from the staging domain, register it on the main one, and try to register again on the staging one. Best regards
    in licensing while working on staging environment Comment by Phil December 2023
  • You send your message here, not through the contact form. Anyway, I have removed it. The FameTheme Demo Importer grays out the plugin tab. When I deactivated it, the plugins showed correctly. https://forum.muffingroup.com/betheme/uploads/186/6NCQWXS…
    in Plugins are grayed out Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and there you can change BeBuilder visibility according to user role. https://forum.muffingroup.com/betheme/uploads/934/MZ2N5B25GCVD.png Best regards
    in User Control Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in We don't want underline on digits in mobile view Comment by Phil December 2023
  • Try to remove all the content from products (from the description tab), and check if it works correctly then. Best regards
    in Product template broke when i imported products Comment by Phil December 2023
  • Hi @Driddl, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
    in Counter Comment by Phil December 2023
  • I can see your submenu like this: https://forum.muffingroup.com/betheme/uploads/400/TOW9OGMH06U4.png Did you handle it in the meantime? Best regards
    in Submenu color change Comment by Phil December 2023
  • Hi, I can see your logo on the "Under construction" page. https://forum.muffingroup.com/betheme/uploads/101/G96TTF7YMEZA.png Did you handle this in the meantime? Best regards
    in Logo issue in underconstruction page Comment by Phil December 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check why it is not translating. Notice! Please attach a link to this f…
    in Cart translation Comment by Phil December 2023
  • With the Revisions you can go back with changes you made. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
    in Settings Just Not Working At All Comment by Phil December 2023
  • Sorry, but the user you sent credentials to does not have admin rights, and I could not check anything. Anyway, I noticed that you have an ancient version of Betheme. Please update it and check if the problem persists. If after the update you will f…
    in Url with anchor Comment by Phil December 2023
  • 1) I have changed the color, and it works correctly: https://forum.muffingroup.com/betheme/uploads/288/OUE3RZJHILNO.png https://forum.muffingroup.com/betheme/uploads/972/C5U84QQWVOJJ.png 2) Your header construction causes incorrect display. I have s…
    in Settings Just Not Working At All Comment by Phil December 2023
  • Hello, Does it not look like this to you?: https://forum.muffingroup.com/betheme/uploads/179/7KTEWOSKPL0U.png Can you attach a link to your website, please? Thanks
    in Adding external link to blog posts Comment by Phil December 2023
  • Hi, We have corrected these demos, and now you should be able to use single-page import on them. Best regards
    in Single Page Import not working on many sites... Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo Issue Comment by Phil December 2023
  • It was related to this option: https://forum.muffingroup.com/betheme/uploads/603/X55CXSDPAK74.png I had to disable it on your website because it was causing this issue. Best regards
    in Issue with mobile scrolling Comment by Phil December 2023
  • Hi, There is no setting for that. As a workaround, you can manually change the Publish date to the Modification date. Best regards
    in post update Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in BeBuilder 'Page Does Not Exist' Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Get rid of blank space after the footer Comment by Phil December 2023
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Blog Comment by Phil December 2023
  • Hi, Forms styles can be changed in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/978/2UF55BUJDWL5.png Font sizes can be set in Betheme -> Theme options -> Fonts -> Size & Style. Bes…
    in Change text size and color in Contact Form 7 Comment by Phil December 2023
  • Hi, 1) If you go to the "pages" tab, look all the way in the top right corner of the screen. You should see "view" with a dropdown, and it will give you the choice of "default view" and "classic view". Select …
    in Unhide Pages, Change Cart Icon Link Comment by Phil December 2023
  • Did you activate the option I mentioned? It refers to the product gallery, not the whole template, and with it you will have images in multiple rows, not in one row. Best regards
    in Product Gallery only displays maximum 5 images Comment by Phil December 2023
  • I rechecked that, and still the problem persists when another theme is active, which means it is not a Betheme related problem. What I can suggest is that you can try to reinstall the WordPress, and check if the problem persists. Best regards
    in Pb with Betheme / WPML Comment by Phil December 2023
  • Hi, Do you have the Wordfence plugin installed? If yes, follow the steps from the article below and check if the problem persists: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ If not, please do as the message says: ch…
    in What's wrong with your last update ? Comment by Phil December 2023
  • Hi, For that, you can use the Show/Hide under option. See the following video tutorial: https://support.muffingroup.com/video-tutorials/show-hide-under-breakpooint/ Best regards
    in Define breakpoint for hamburgermenu Comment by Phil December 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Cart translation Comment by Phil December 2023
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