Phil
Phil
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- Phil
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Hi, Are there any caching plugins installed or caching tools enabled on your server? If yes, clear the cache and check if the problem persists. If you are unsure if you have a server cache, contact your server administrator. Thanks
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We have not met with such an FTP file before, so we could not enter it. However, from what we checked in the dashboard, it seems that that your server blocks frames loading. https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Frame-Options C…
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Hello @netzton_media , Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Pleas…
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1) One of your plugins causes it. I have disabled them, and post-creation works correctly https://forum.muffingroup.com/betheme/uploads/050/T3IBB9R6TLBV.png To find the culprit disable plugins one by one, and check when you are able to edit your pos…
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Did you disable all of the plugins one by one, as I suggested? Best regards
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Instead of using the query loop in a wrap, use it in the section, and you will be able to use the positioning option in the wrap. Best regards
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I have set up Container wrap option to No-wrap, and the display is correct now. https://forum.muffingroup.com/betheme/uploads/305/MBNYL14R2QMD.png Best regards
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/420/GCSYHWAY37Q9.png Moreover, you did not attach FTP access. Please send another message with complete and working data. Thanks
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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We had to correct the theme files. This new warning should not appear as well. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, We have not changed it in the last version, and it has been like that for a while. Can you tell me from which version did you update? You can check that in Betheme -> System status. https://forum.muffingroup.com/betheme/uploads/263/K8HCH7AEPJ…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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From where did you import these products? It seems that they were built with Elementor and some extensions or PRO versions of Elementor, having unexpected content breaking our template. With Elementor disabled product template opens correctly. Best…
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I do not know if you received our answer through the mail, but we have added these patterns for staging domains, and now they should work. Best regards
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1) I have corrected it. Please check the blog page now. 2) You must set the main Portfolio page by setting the template in page settings. https://forum.muffingroup.com/betheme/uploads/584/6F2O99HJ106L.png Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and change the gallery type to Default. https://forum.muffingroup.com/betheme/uploads/510/QRGB8ABIZII8.png Best regards
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Hi, There is no option for that. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Go to your media library click on the image, and in the URL you will find the ID of the image. https://forum.muffingroup.com/betheme/uploads/198/ITSU26C21PGP.png Best regards
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I have contacted the dev team, and they told me that with a standard header from theme options, the logo will not have width and height assigned. You would have to recreate your header with the header builder. https://support.muffingroup.com/video-t…
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Try to use the following plugin: https://forum.muffingroup.com/betheme/uploads/466/8SQ3M5XO5Q67.zip It forces the deregistering of the license key. You must only install and activate it, and it should do the job. After this process, remove this plug…
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Hi, Sorry, but I quite do not understand what certificate you are referring to. Can you explain that in more detail, please? Best regards
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Sorry that you felt that way, but we did not lie anywhere. This is just a presentation of possibilities. If you want to to use this layout, you can recreate it. Best regards
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We have corrected the warning from the page you mentioned in the first message. https://forum.muffingroup.com/betheme/uploads/828/JV41E15NPAU8.png We will check this new one as well. Best regards
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I received your message, but I cannot access the dashboard. https://forum.muffingroup.com/betheme/uploads/286/LAFMR3UAM6PN.png Did you change the dashboard URL? If it is a regional restriction, I am connecting from Poland. Best regards
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1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to t…
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Hi, Your website is password-protected. Can you send credentials to it, please? If you do not want to share it publicly, please please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/m…