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Phil

Phil

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Phil
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  • Hi, It seems that you have a blank page template enabled for that page. Edit it, and ensure that it is not selected. https://forum.muffingroup.com/betheme/uploads/500/XNFTFWSU1YHH.png If it is, change it to the Default template. Best regards
    in Header and footer not showing up on new page? Comment by Phil December 2023
  • Please leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will consider your idea. Best regards
    in SingePage template + products Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issue with mobile scrolling Comment by Phil December 2023
  • Please check if the same thing happens when you open your website on another browser. https://forum.muffingroup.com/betheme/uploads/730/GKN3XATZWRQI.png Maybe one of your browser extensions causes it. Best regards
    in How to change social media links? Comment by Phil December 2023
  • Hey, I received your private message, but the login credentials you sent do not work, unfortunately. https://forum.muffingroup.com/betheme/uploads/726/S4PU20KGH09K.png Can you please send another message with the correct credentials, please? FTP acc…
    in Button not saving on imported sites or imported pages. Comment by Phil December 2023
  • Hi, Did you check the Settings -> Reading tab? https://forum.muffingroup.com/betheme/uploads/397/TW29M7IHTF07.png Do not you see an option to choose the home page there? Best regards
    in Change the home page after update Comment by Phil December 2023
  • Yes, that is correct. I just installed WooCommerce on a clean website to check that, and with the newest version, WooCommerce puts new blocks instead of previous shortcodes by default. Best regards
    in using shortcode on Checkout pages Comment by Phil December 2023
  • Hi, Please see this link: https://support.muffingroup.com/faq/error-404-in-templates/ Follow the steps from there and check if the problem persists. You can also go to WooCommerce settings and resave the main shop page. Best regards
    in Product template broke when i imported products Comment by Phil December 2023
  • Hi @osroot, It might not be exactly the same issue. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be…
    in Can not update content, Circle spin Comment by Phil December 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in New Installation issues Comment by Phil December 2023
  • You have # in the social icons fields: https://forum.muffingroup.com/betheme/uploads/985/CLNSYXCBS60I.png Remove them, and the icons will disappear. Best regards
    in How to change social media links? Comment by Phil December 2023
  • Hi, Do you mean the image with PC, Xbox, and PS? I can see it on mobile and tablet: https://forum.muffingroup.com/betheme/uploads/880/3H2SIV4B8Z5T.png Did you handle it? Best regards
    in Mobile Version hides images Comment by Phil December 2023
  • We are reading this topic, but we are filtering all requests to matter if they are easy to implement, crucial, possible to implement, etc. Also, we are working on other features and fixes for new updates. I can assure you that we consider what you w…
    in Add filter in class-mfn-builder-woo-helper.php Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, and there you can disable these icons. https://forum.muffingroup.com/betheme/uploads/342/II13B3JZ9PB5.png Best regards
    in Top Right Bar Comment by Phil December 2023
  • Hi, You can use one of the forms plugins we support e.g. Contact Form 7. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
    in Subscribe to newsletter Comment by Phil December 2023
  • 1) There is no Contact Form element in BeBuiler yet. You must put the form shortcode in the Plain Text element with the shortcode parser enabled. 2) You put the popup ID in the wrong place. Do not put it in a link field but in the Poup ID field (you…
    in Pop up Form - no widgets for this? Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
    in Bebuilder showing page broken when editing Comment by Phil December 2023
  • Thanks for the clarification. In that case, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the …
    in Homepage Shows White Screen of Death Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Double arrows in date selectors Comment by Phil December 2023
  • Go to Settings -> Permalinks, and change the structure to Post name. https://forum.muffingroup.com/betheme/uploads/942/6YKWWPXF66IV.png Best regards
    in Changing Page URLs Comment by Phil December 2023
  • Please check it again. If you still see version 7.1, you can reinstall the WPBakery and version 7.3 should be in use. Best regards
    in Just Updated to latest version of BETheme, but the included Visual Composer is only 7.1 Comment by Phil December 2023
  • Hi, No, the popup can be triggered only with an element in BeBuilder. Best regards
    in Button Inline Shortcode Comment by Phil December 2023
  • We were searching for another solution for that, but unfortunately, there is no "more elegant fix" for that. At the moment, I can suggest increasing this value in a child theme for your purposes, and we will increase that in our theme in t…
    in Fix limit on template conditionals for multilingual sites Comment by Phil December 2023
  • Hi, You imported an older demo that was using PNG instead of WEBP. First of all, you should replace images with your own with the WEBP extension. Moreover, it uses Slider Revolution, which is a great tool, but it also affects results in PageSpeed. I…
    in Concerns Regarding Low PageSpeed Results After Purchasing Betheme Comment by Phil December 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Licens key Comment by Phil December 2023
  • We have corrected it on your website. Can you please check it and confirm that everything works fine, please? Thanks
    in ASAP: My Elements duplicate and connect Comment by Phil December 2023
  • I have corrected it. Please check your website. Thanks
    in Testimonial navigation Comment by Phil December 2023
  • I received access to a website with a link to this forum discussion, but this website does not have social icons anywhere. Did you send this message? Are you sure that you attached the correct link? Best regards
    in How to change social media links? Comment by Phil December 2023
  • Special characters in the text caused this issue. With clean text, the layout is correct. Please check it out. Best regards
    in Text overflowing in posts with video format Comment by Phil December 2023
  • Hi, It does not seem to be Betheme related. I have activated another theme (Twenty Twenty-Four) for a test, and the same thing happens there. I can recommend updating all of the plugins (and Betheme) you have to the newest version, as many require u…
    in Pb with Betheme / WPML Comment by Phil December 2023
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