Phil
Phil
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- Phil
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It's great to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, It is probably the first one with the title "Contact Form". Did you check that? Best regards
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I installed this demo on my environment, and the text does not disappear. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we wi…
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Hi, Please disable all other plugins and try to activate them. Also, you can contact the server administrator and ask to increase the memory limit. Moreover, you can try to remove it manually from the server via FTP and install it again then. Best …
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Hi, We mostly use it on mobile view, but for example, on this demo, we used Sidebar Menu Builder with an option "Always show": https://themes.muffingroup.com/be/party5/ and here it will appear when you click on PRODUCTS: https://themes.muf…
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Hello, 1) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You need to use the positioning in the container. You can learn more about in the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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On your server, there is a lack of SimpleXMLElement class. It is a native PHP class, and it should be available. You must contact your server administrator to enable it on your server. https://www.php.net/manual/en/function.simplexml-load-string.php…
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Hi, Sorry, but you wrote beyond my working time, so I could not answer you. Do you use custom HTML on your home page? Most likely, some unclosed tag causes this issue. If you checked all HTML tags and they are placed and closed correctly, please sha…
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Hi, You can switch to classic style in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/083/CRPHIS4YVO6C.png Best regards
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Sorry, somehow I overlooked your previous message. Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reas…
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Hi, Did you try to reinstall this plugin? If not, please do that. You do not have to worry about losing sliders as they are stored in the database, and after installation, they will be visible in the Slider Revolution panel. If you are unsure about …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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There is a message "The package could not be installed," which means that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/c…
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Hi, It is an animated SVG. If you want to put your own animated SVG there you must create it with some graphic tool like Figma. Best regards
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Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will try to correct that on your website before an update. Notice! Please attach a li…
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We do not have a roadmap or ETA when this will be out, but we will try to implement it as soon as possible. Best regards
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Hi, You can select different headers for different pages in Page Options. https://forum.muffingroup.com/betheme/uploads/580/LHV2WVYCBAOR.png Best regards
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It means that your license key is not assigned to any domain. In the WP dashboard, go to Betheme -> Dashboard, register your license key, and recheck inserting pre-built sections then. https://support.muffingroup.com/documentation/installation-up…
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Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
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Hi, It depends on the demo you imported. If you imported a demo that uses Footer Builder, it can be changed in the Footer template. If you imported a demo that uses widgets for the footer, then the copyright text can be set in Betheme -> Theme op…
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Hi, Please do not ever share your license key on the forum, as others can see them. Regarding this message, you must contact us privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You need to assign it in the page options, just like you did in the first screenshot on your first message. Best regards
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Hi, So, do you want to have only the logo visible in your header? For that I suggest using the Header Builder. You can check the following video tutorial about this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best rega…
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I have received your message, and as soon as I find anything, I will let you know. Best regards
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If you receive a message about the registration limit being exceeded, please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, We did not test this plugin with our theme, and we do not support it. However, I tested it with a standard WooCommerce coupon feature, which displays the same way as your screenshot. I have passed it to the dev team, and we will correct that in …
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I understand, but custom code is still custom code. We did not create it, so we do not take it into account in updates. Our theme evolves with each update, and some structures and functions might change between updates. If custom code stops working …