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Phil

Phil

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Phil
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  • Hi, To translate BeBuilder, you must use the POEdit. See the following link: https://support.muffingroup.com/documentation/translation/#translation-poedit Best regards
    in How to change be builder language Comment by Phil November 2023
  • We have it already on our to-do list, but I cannot tell when this feature will be available. Best regards
    in Checkout and Cart page Comment by Phil November 2023
  • Hi, WordPress manages permalinks. Please see the following article: https://yoast.com/help/how-do-i-change-the-permalink-structure/ Best regards
    in Page URL Comment by Phil November 2023
  • Hi, It looks like content top padding. Please see the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
    in Unwanted space between Menu and main page image Comment by Phil November 2023
  • I see a link there neither on desktop nor on mobile: https://forum.muffingroup.com/betheme/uploads/579/79QJXTQNRJ4Q.png Did you remove it? Best regards
    in Mobile version of theme removes links Comment by Phil November 2023
  • Hi, For these customizations, I suggest using the Sidebar menu builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Problems Customizing Burger Menu Comment by Phil November 2023
  • Hi, This place is only for page templates. If you want to assign a header to a specific page, you must do it through Page Options: https://forum.muffingroup.com/betheme/uploads/428/NSXVL5LCH9C7.png Best regards
    in Templates List is Empty Comment by Phil November 2023
  • 1) I believe that is the reason why we did not add an option to open the submenu on the hover. I am afraid that I am not able to help you with this jumping/skipping menu item. Did you not try to use the regular submenu instead of the Mega Menu? BTW,…
    in sticky header on mobile Comment by Phil November 2023
  • Hello, Please go to Betheme -> Theme options -> Responsive -> Header, and you can activate Sticky header there. https://forum.muffingroup.com/betheme/uploads/775/VGHZR8PQDFBB.png At the bottom of these options, you can also activate the Sti…
    in How to Enable sticky header on Mobile Comment by Phil November 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to check your we…
    in Menu button mobile Comment by Phil November 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Header and responsive header don't work. Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in One-page menu issues: smooth scroll offset and sidebar active links. Comment by Phil November 2023
  • No, there is no option for that. If the domain changes, a new license key must be assigned to it unless the previous developer returns and gives you the license key. From a technical point of view, the previous developer is the owner of the license …
    in reinstall same domain Comment by Phil November 2023
  • Hi, You can use the SKU dynamic data: {postmeta:_sku}. If you want to display it directly on a product or from a product template, just {postmeta:_sku} will be enough. If you want to display the SKU of a specific product anywhere on the website, you…
    in How to call up just the SKU without CODE: or any other prefix Comment by Phil November 2023
  • Hi, There is a top padding added to the first section: https://forum.muffingroup.com/betheme/uploads/192/JA99X23LXUA2.png You must set different padding for the mobile version. See the following link about responsive editing in WPBakery: https://kb.…
    in Media Only - Margin/padding below LOGO Comment by Phil November 2023
  • Hi, The following CSS from your child theme is the root cause: https://forum.muffingroup.com/betheme/uploads/316/FNCFBPUDM53D.png The sticky feature will work correctly when you remove it (or at least overflow-x). Best regards
    in Sticky Sidebars & Elements not working Comment by Phil November 2023
  • The newest templates does not have slugs: https://forum.muffingroup.com/betheme/uploads/352/9MXW7WNBJ2J1.png As soon as I added it, the template started working. Did you use the Latin alphabet to name templates? Best regards
    in 404 page on BeBuilder when adding new template > popup, page template, or others Comment by Phil November 2023
  • I meant the whole categories. Assigning it to particular products might be time-consuming unless you have only a few such products. Best regards
    in Global sections and wraps not supporting shop elements? Comment by Phil November 2023
  • You would have to reproduce this element with dynamic data. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ Best regards
    in Issue with Blog Teaser Comment by Phil November 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Screen frozen reads Generating Page Local CSS Comment by Phil November 2023
  • If this happens again, try to disable all plugins and check if the problem persists. If, without plugins, the problem would persist, try to memorize the steps you did, and let us know how to replicate this. Best regards
    in Custom Sidebar Comment by Phil November 2023
  • Hi, We do not have the functionality to edit these pages. You would have to use some external plugins or use Custom CSS code (depending on how you want to customize them). Best regards
    in Checkout and Cart page Comment by Phil November 2023
  • As I can see now, it loads correctly in EN and ES. https://forum.muffingroup.com/betheme/uploads/864/Z9KZN3ZZSULC.png It would be good if you contact WP Rocket support and ask why CSS is not assigned appropriately for other languages. Best regards
    in Cache problem Comment by Phil November 2023
  • For some reason, your server cannot handle loading BeBuilder Blocks Admin. When we disabled it in Theme options, the portfolio edition loads correctly: https://forum.muffingroup.com/betheme/uploads/289/8IZVHD0ZJV9H.png https://forum.muffingroup.com/…
    in Wordpress blank page when editing portfolio item Comment by Phil November 2023
  • Page assignment works correctly. https://forum.muffingroup.com/betheme/uploads/373/GTPN0U5P1ZF5.png I have added content to this page to show you that. The grey part is a Footer that uses widgets. https://forum.muffingroup.com/betheme/uploads/549/TS…
    in Static homepage not showing up, but a sidebar with Archives and Categories is Comment by Phil November 2023
  • New license keys have been registered. Please check it out. Best regards
    in Deregister Theme not possible Comment by Phil November 2023
  • In theme options, there was no sidebar created. https://forum.muffingroup.com/betheme/uploads/831/1TBQJOQNSPXN.png I created one and added widgets to it, and it works correctly. https://forum.muffingroup.com/betheme/uploads/081/J52VBN64MC0I.png http…
    in Custom Sidebar Comment by Phil November 2023
  • Hi, You have a custom CSS code that causes it: https://forum.muffingroup.com/betheme/uploads/162/O0L5Q3TPZUJM.png Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, remove it, and everything will work correctly. Best regards
    in Issue with Blog Teaser Comment by Phil November 2023
  • I can see that you use WP Rocket on your website. Can you please check for a test if the same thing happens when you disable it please? It seems that it removes the CSS that handles the layout from other languages, but to be sure I need you to do th…
    in Cache problem Comment by Phil November 2023
  • Is not this the same question as in this discussion?: https://forum.muffingroup.com/betheme/discussion/71818/global-sections-and-wraps-not-supporting-shop-elements#latest I want to avoid asking the same question two times. ? Best regards
    in Product specific elements - dynamic attributes for the content? Comment by Phil November 2023
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