Phil
Phil
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- Phil
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It's good to see that you resolved it. Can I help you with anything else? Best regards
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Hi, As the message says, please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Thanks
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Hi, So everything is fine now? Is there anything else I can help you with? Best regards
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Hi, The menu in the Mega menu has two options for the submenu visibility: to be always visible and to be visible on the toggle (after clicking). https://forum.muffingroup.com/betheme/uploads/407/6UK4JPBAE56O.png If you want to have it on hover, you …
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This message means that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi, Did you use some plugin for meta description or built-in fields? Best regards
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
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Which demo did you install? Did you reset the database while? Best regards
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Please go to Betheme -> Theme options -> Global -> Buttons, and there you will be able to change these buttons styles. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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This would require modifying the files in which we do not provide help, so unfortunately, except for using the Header Builder, I cannot suggest anything else. I must say however, that not being able to change the link on that user icon without using…
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1) I am not sure to which button you refer to. Can you attach a screenshot showing it, please? 2) You build your header with the Header Builder. Please see the following video tutorial showing how to adjust the mobile menu: https://support.muffingro…
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I removed the link to your website. I still do not know what your problem exactly is, but if you want to contact us privately and explain what the problem exactly is, use the contact form, which is on the right side at http://themeforest.net/user/mu…
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Can you provide more details, please? When and where did this error appear? What steps did you take? Did you switch to another theme for a test? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You had catalogue mode enabled: https://forum.muffingroup.com/betheme/uploads/281/FWUFLR48X7FL.png I have disabled it, and the variations work correctly. https://forum.muffingroup.com/betheme/uploads/685/X31QM4544W4Q.png Best regards
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The user you sent does not have admin rights, and I could not check anything. Also, the FTP leads to an empty catalog. Please correct that. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This demo uses the Header Builder, so if you want to have the exact moving text, you must use this tool. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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1) No, there is no option for that. The entire header must be recreated manually. 2) We have not tested this plugin with our theme (and we do not support it), so you will have to check by yourself if it works correctly with the Header Builder. Best…
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Do you mean in BeBuilder? If yes, there is no option for that, and the layout in BeBuilder is always the same. Best regards
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Did you check our video tutorials related to Header Builder? They explain clearly how to build your header template appropriately. Best regards
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Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hi, Tabs do not handle JS content. If you put there shortcodes that use JS in tabs, then they will not work correctly. https://forum.muffingroup.com/betheme/uploads/301/LHKLCCDB9T88.png Check if the problem persists when you replace content in tabs …
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Hi, In October last year there were a couple of versions. You can check all of them in our changelog: https://support.muffingroup.com/changelog/ Best regards